A.1.1 Servicing Expenses

Service expenses are any expenses incurred to service an account; for example, employing a courier to send documents, such as payoff quotes or balance statements. Servicing expenses appear in the Other Due field on the Dues section of the Account Details screen of the Customer Service screen. This is the first screen to appear on the Customer Service when you load an account.

Table A-1 To post a servicing expense

Transaction Parameters
Servicing Expenses Txn Date Amount

Table A-2 To adjust a servicing expense

Transaction Parameters
Adjustment To Servicing Expenses - Add Txn Date Amount
Adjustment To Servicing Expenses - Subtract Txn Date Amount

Table A-3 To waive a servicing expense

Transaction Parameters
Waive Servicing Expenses Txn Date Amount