1. Line Servicing User Guide
  2. Batch Transactions
  3. Payments
  4. Payment Maintenance Tab
  5. Reversing Payment Transactions

15.3.9.2 Reversing Payment Transactions

To reverse an individual payment transaction
  1. On the Oracle Financial Services Lending and Leasing Application home screen, click the Servicing > Servicing > Batch Transaction > Payments > Payment Maintenance tab.
  2. In the View Options section, click Posted.
  3. In the Search Parameters section, use Account number, Payment Date, Payment Amount, or Reference number fields and Search button to locate the account you want to work with. The system displays payments matching your search criteria in the Payments section.
  4. In the Payments section, select the payment that you want to reverse.
  5. Click Reverse, and click Yes in Reverse Transaction confirmation dialog.
  6. Click Post and Stay/Return or any of the Basic Actions mentioned in Navigation chapter.
    The system reverses the original payment. The modified payment can be viewed on the Customer Service screen’s Transaction screen.
Access to the Reverse button can be restricted by user responsibility and the account’s product type using the PAYMENT_REV transaction code (Super Group: ACCOUNT MONETARY TXN) on the Administration screen. (For more information, see the Txn Codes screen section in the Oracle Financial Services Lending and Leasing Setup Guide).

Parent topic: Payment Maintenance Tab