1. Line Servicing User Guide
  2. Customer Service
  3. Customer Service screen’s Customer Service tab
  4. Comments sub tab
  5. Deleting Comment(s)

4.5.3.2 Deleting Comment(s)

You can delete REGULAR type comments displayed in the Comments sub tab.
To delete a comment
  1. Open the Customer Service screen and load the account you want to work with.
  2. Click Customer Service sub tab and then click Comments tab under it.
  3. Select the row which consists of the comment and click Delete from the actions.
  4. Click Yes to confirm delete in the warning message displayed.

Parent topic: Comments sub tab