1. Line Servicing Setup Guide
  2. Appendix : Configuration at Company Level
  3. Impact on Defining Configuration at Company Level
  4. Assumptions

F.6.21 Assumptions

System considers the criteria defined for company in Queues > Criteria Based Condition screen and ignores the branch level differentiation across application. Hence, even if user defines multiple records (as indicated below), system considers the combination as same and executes records are company level.

Company = AUS and Branch = ALL

Company = AUS and Branch = Sydney

Figure F-4 Criteria Based Condition


Description of Figure F-4 follows
Description of "Figure F-4 Criteria Based Condition"

Parent topic: Impact on Defining Configuration at Company Level