1. Line Origination Setup Guide
  2. Administration User
  3. Queues
  4. Origination Tab
  5. Responsibilities and Users

3.7.1.3 Responsibilities and Users

  1. Click Setup > Setup > Queues > Origination > Responsibilities and Users.
  2. In the Responsibilities section, use the Responsibilities field to define the responsibilities roles which are authorized to work on the queues.
  3. To setup, perform any of the Basic Operations mentioned in Navigation chapter.
    A brief description of the fields is given below:

    Table 3-53 Responsibilities and Users

    Field Do this
    Responsibility Select the responsibility from the drop-down list.
    Enabled Check this box to enable the responsibility.
  4. Perform any of the Basic Actions mentioned in Navigation chapter.
  5. In the Users section, use the User field to define the users who are authorized to work on the queue.
  6. To setup, perform any of the Basic Operations mentioned in Navigation chapter.
    A brief description of the fields is given below:

    Table 3-54 Users

    Field Do this
    User Select user from the drop-down list.
    Enabled Check this box to enable.
  7. Perform any of the Basic Actions mentioned in Navigation chapter.

Parent topic: Origination Tab