A.2.53 Add/Update customer Address

You can update the address details of an existing customer details maintained in the system by posting ADD CUSTOMER ADDRESS PHONE transaction in Customer Service > Maintenance > Transaction Batch Information section.

Figure A-51 Add/Update customer Address



Before creating the transaction, ensure that ADD CUSTOMER ADDRESS PHONE transaction is enabled in Transaction Codes setup screen and is allowed to post based on your user privileges.

Table A-154 To add/update customer details

Transaction Parameters
ADD CUSTOMER ADDRESS PHONE (CUS_ADR_PH_MAINT)

TXN DATE

Select the transaction posting date from the adjoining calendar.

RELATION TYPE CODE

Select the relation to which the address is being updated from the drop-down list.

ADR ADDRESS TYPE CODE

Select the address type from the drop-down list.

ADR PHONE

Specify the phone number.

ADR MAILING INDICATOR

Select the mailing indicator as either Yes or No from the drop-down list.

ADR POSTAL ADDRESS TYPE CODE

Select the postal address type from the drop-down list.

ADR ADDRESS NUMBER

Specify the address number.

ADR STREET PRE TYPE CODE

Select the street name prefix type from drop-down list.

ADR STREET NAME

Specify the street name.

ADR STREET TYPE CODE

Select the street type from the drop-down list.

ADR STREET POST TYPE CODE

Select the street post type from the drop-down list.

ADR APARTMENT NUMBER

Specify the apartment number.

ADR ADDRESS2

Specify the additional address details.

ADR CITY

Specify the city.

ADR STATE CODE

Select the state from the drop-down list.

ADR ZIP

Select the zip code from the drop-down list.

ADR ZIP EXTENSION

Specify the extension of the zip code.

ADR COUNTRY CODE

Select the country code from the drop-down list.

ADR COMMENT

Specify additional details (if any) as comment.

ADR CENSUS TRACT/BNA CODE

Specify the Census Tract or Block Numbering Area code.

ADR MSA CODE

Specify the metropolitan statistical area (MSA) code.

PERMISSION TO CALL IND

Select the permission to call indicator as either Yes or No from the drop-down list.

On successfully posting the transaction, a confirmation message is displayed in Result section and the details are populated in Customer Service > Customer Details > Address Information sub tab.