F.2.3.2 Exempt Sales Tax in Customer Service
If exemption details are provided in Origination, system automatically propagates the same to Customer Service account. You can update exemption details during Customer Service for an account by posting a non-monetary SALES TAX EXEMPTION DETAILS MAINTENANCE transaction.
Figure F-6 Sales Tax Exemption Details Maintenance
For information on populating the parameter values, refer to Exempt Sales Tax in Decision/Contract tab section.
On successfully posting the transaction, the exemption details are updated in Servicing > Customer Service > Account Details > Tax Details tab.
Parent topic: Sales Tax Calculation at Customer Service