The Existing Account Sub Tab displays the applicant's details, if it has been previously maintained in the system. Also along with the applicant's details, the account number of the applicant is displayed as a hyperlink. Clicking on the hyperlink will display the respective account details through the Customer Service screen of Servicing module.

In case you do not see a hyperlink associated with the account number, then you might have restricted access to the Servicing module. You can request your system administrator to navigate to Setup > User > Access screen, and enable the ACCESS TO SERCOLL UCS CUSTOMER SERVICE TAB option in Security Access Definition section available in the Screen tab. For more information, on defining user privileges, refer to 3.3.2 Screen section in Setup guide.