D.3.4 Changes in Customer Service Module
The sales tax calculation process is similar to the internal method as detailed in Sales Tax Calculation at Customer Service section except that the Sales/Usage Tax - link transactions is posted only on receiving the tax details from Vertex. This transaction will be posted after posting the main transaction.
To load exemption certificate into OFSLL, follow the same process as detailed for internal sale tax calculation method using in Servicing > Customer Service > Document Tracking tab. To upload sales tax exemption certificate to vertex, click Upload button in the Account Document Details section tab.
On successful upload, a Tax Exemption Certificate ID is updated in to the system and the Upload button is disabled.
Parent topic: External Lease Tax Calculation