A.1.5 Phone Pay Fees

Phone pay fees are where a borrower calls the lender and arranges for a debit to their checking or savings account to make a payment on a Lease account.

Phone pay fees appear in Other Due field on Dues section of the Summary tab of Customer Service screen. This is the first screen to appear on the Customer Service screen when you load an account.

Table A-11 To adjust a phone pay fee

Transaction Parameters
Adjustment to Phone Pay Fee - Add Txn Date Amount
Adjustment to Phone Pay Fee - Subtract Txn Date Amount

Table A-12 To waive a phone pay fee

Transaction Parameters
Waive Phone Pay Fee Txn Date Amount