After an application has cycled through the Lease origination process, it becomes an account. Account maintenance and collections tasks can be performed with Oracle Financial Services Lending and Leasing’s Deficiency screen.

The Deficiency screen enables you to view and manage all customer information in a centralized location to ensure data integrity and provide better service. Oracle Financial Services Lending and Leasing provides online real-time information about the applicant(s), contract, account balances, dues, transactions, call activities, and comments. Oracle Financial Services Lending and Leasing also supports back-dating of financial transactions till the account’s opening date.

• Search Tab
  
• Customer Service screen
  
• Customer Service screen’s Summary tab
  
• Customer Service screen’s Customer Service tab
  
• Customer Service screen’s Account Details tab
  
• Customer Service screen’s Customer Details tab
  
• Customer Service screen’s Transaction History tab
  
• Customer Service screen’s Pmt Modes tab
  
• Customer Service screen’s Deficiency tab
  
• Customer Service screen’s Collateral tab
  
• Customer Service screen’s Bureau tab
  
• Review Request