2.5.1 Create Alert Contact Details

This topic describes the systematic instruction to create contact details for sending alerts to a specific corporate.

Various contacts can be assigned to receive specific types of alerts.
Specify User ID and Password, and login to Home screen.
  1. On Home screen, click Virtual Account Management. Under Virtual Account Management, click Alerts. Under Alerts, click Alert Contact Details. Under Alert Contact Details, click Create Alert Contact Details
    The Create Alert Contact Details screen displays.

    Figure 2-9 Create Alert Contact Details



  2. Specify the fields on Create Alert Contact Details screen.

    Note:

    The fields marked as Required are mandatory.
    For more information on fields, refer to the field description table.

    Table 2-5 Create Alert Contact Details - Field Description

    Field Description
    Customer Number Select the customer number to configure the email address for the specific alert codes

    Note: This field will display only if Customer Number is selected.

    Customer Name Customer name is automatically displayed based on the id selcted

    Note: This field will displays only if Customer Number is selected.

    Virtual Entity ID Select the Virtual Entity to configure email address at the Entity Level for Alert Codes. The Entity IDs will be shown based on the Customer Selection.
    Virtual Entity Name Displays the Virtual Entity Name based on the Virtual Entity ID selected.
    Bank User Select Bank User for maintenance of email addresses for bank users.
    Alert Code Select the alert code for specifying the email address.Users can set multiple email addresses for the same alert code.
    Event Select the Event for alerts.
    Email Input the Email ID for sending the alerts
  3. Click Add icon to add a row for a contact.
    1. Double-click the Alert Code column. Next, click the search icon and choose the alert code you need to link the contact details to.
    2. In the Event column, specify the Event.
    3. In the Email column, specify the contact person’s email ID.
    4. Click Add icon to add contact details for other alert codes and repeat the above steps.
    5. Click Edit icon under the Action column to edit the contact details entered.
    6. Click Delete icon under the Action column to delete a row.
  4. Click Save to save the record and send it for authorization.