3.2.1 OBTFPM- OBDX Bidirectional Flow

This topic provides the systematic instructions to initiate the OBTFPM- OBDX Bidirectional Flow for the import documentary collection liquidation process.

As a part of Digital Experience, customers can initiate Trade Finance Transactions from online channels and the respective task will be available in OBTFPM for further handling. OBTFPM user, for task received from online channel, raise clarification and receive response from the customer.
Specify User ID and Password, and login to Home screen of OBDX application.
  1. Customer initiates the Trade Finance transaction in Online channel (OBDX) and upload the necessary documents.Bi-Directional Upload Documents
    The task created will land in the Scrutiny stage of OBTFPM for handling by Trade expert for reviewing and identifying mismatch/incomplete data.
  2. In the Scrutiny, Data Enrichment or Approval stage, the OBTFPM user clicks Request Clarification button to request for online clarification from customer.Request Clarification
    The Request Clarification detailed screen appears.
  3. Specify the required information and click Save.
    The information is sent to the customer.
  4. You can view the details in the View Clarification window and the status will be Clarification Requested. Click Re clarification , if required.View Clarification
    The task goes to Awaiting Customer Clarificationstate, until the response received from the customer. Awaiting Customer Clarification
  5. Click Edit.Accept Clarification
  6. Click Accept Clarification, if the query raised has been answered by the customer.
    The status should change to Clarification Accepted on next the task moves to the next logical stage.
  7. View the clarification and click Documents Tab.
    System displays both the new document uploaded and the metadata for deleted document and the deleted document is displayed in a blurred way. User can open the new document, the deleted document cannot be opened. System should also increment the version number of the documents.Bi-Diretional Douments