2.4 Multi Level Approval

This topic helps you quickly get acquainted with the Multi Level Approval process.

This stage allows the approver user to approve a Claim Update under Guarantee Issued transaction. The user can view the Summary tiles. The tiles should display a list of important fields with values. User must be able to drill down from summary tiles into respective data segments to verify the details of all fields under the data segment.

Note:

The user can simulate/recalculate charge details and during calling the handoff, if handoff is failed with error the OBTFM displays the Handoff failure error during the Approval of the task.
  1. Log in into OBTFPM application and on Home screen, click, Tasks.
  2. Under Tasks, click Free Tasks.
  3. Select the appropriate task and click Acquire & Edit to edit the task or click Acquire to edit the task from My Tasks.
  4. The acquired task will be available in My Tasks tab. Click Edit to approve the task.
    The Approval Re-Key pop-up screen appears.

    The application will request approver for few critical field values as an authorization step. If the values captured match with the values available in the screen, system will allow user to open the transaction screens for further verification. If the re-key values are different from the values captured, then application will display an error message and user will not be able to approve the task.

  5. Open the task and re-key some of the critical field values from the request in the Approval Re-Key screen.
    Some of the fields below will dynamically be available for re-key.:
    • Claim Amount
    • Currency
    Re-key is applicable to the first approver in case of multiple approvers. All approvers will however be able see the summary tiles and the details in the screen by drill down from tiles.
  6. Click Proceed to proceed for the approval.
    The Approval Summary screen appears. The user can view the Summary tiles which displays list of important fields with values.
  7. Click each tile to drill down from summary tiles into respective data segments to verify the details of all fields under the data segment.
    Approval Summary
    Tiles Displayed in Summary:
    • Main Details -User can view the application details and Guarantee/ Standby details. User can modify the details if required.
    • Claim Details - User can view the claim details.
    • Documents Details - User can view the Document details.
    • Advices - User can view the advices details.
    • Commission, Charges and Taxes - User can view the details provided for charges. User can modify the details if required.
    • Preview Message - User can drill down to view the message preview, legal verification and customer draft confirmation details.
    • Settlement Details – User should be able to view the settlement details.
    • Party Details - User can view party details like beneficiary, advising bank etc.
    • Tracer Details - User can view the tracer details.
    • Compliance Details - User can view compliance details. The status must be verified for KYC and to be initiated for AML and Sanction Checks.
    • Accounting Details - User can see the accounting details.

      Note:

      When the Value Date is different from the Transaction Date for one or more accounting entries, system displays an Alert Message “Value Date is different from Transaction Date for one or more Accounting entries.
    • Limits and Collaterals – User can view the limits and collaterals details.

    For more information on Action Buttons, refer to the field description table below.

    Table 2-28 Approval Summary - Action Buttons - Field Description

    Field Description
    Documents View/Upload the required document.

    Application displays the mandatory and optional documents.
    The user can view and input/view application details simultaneously.
    When a user clicks on the uploaded document, Document window get opened and on clicking the view icon of the uploaded document, Application screen should get split into two. The one side of the document allows to view and on the other side allows to input/view the details in the application

    Remarks Specify any additional information regarding Guarantee /Standby Claim Update. This information can be viewed by other users processing the request.

    Content from Remarks field should be handed off to Remarks field in Backend application.

    Overrides Click to view the overrides accepted by the user.
    Customer Instructions Click to view/ input the following
    • Standard Instructions – In this section, the system will populate the details of Standard Instructions maintained for the customer. User will not be able to edit this.
    • Transaction Level Instructions – In this section, OBTFPM user can input any Customer Instructions received as part of transaction processing. This section will be enabled only for customer initiated transactions.
    Incoming Message Clicking this button allows the user should be able to see the message in case of STP of incoming MT 767.

    In case of MT798-MT726-MT759 request, user can view MT798 message(726-759) in this placeholder in Header of the task.

    In case of MT798_MT788-MT799 request, user can view MT798 message (788-799) in this placeholder in Header of the process-task.

    View Undertaking Clicking this button allows the user to view the undertaking details.
    Signatures Click the Signature button to verify the signature of the customer/ bank if required.

    The user can view the Customer Number and Name of the signatory, Signature image and the applicable operation instructions if any available in the back-office system.

    If more than one signature is required, system should display all the signatures

    Reject On click of Reject, user must select a Reject Reason from a list displayed by the system.

    Reject Codes are:

    • R1- Documents missing
    • R2- Signature Missing
    • R3- Input Error
    • R4- Insufficient Balance/Limits
    • R5 - Others

    Select a Reject code and give a Reject Description.
    This reject reason will be available in the remarks window throughout the process.

    Hold The details provided will be saved and status will be on hold.User must update the remarks on the reason for holding the task.

    This option is used, if there are any pending information yet to be received from applicant.

    Refer Select a Refer Reason from the values displayed by the system.

    Refer Codes are:

    • R1- Documents missing
    • R2- Signature Missing
    • R3- Input Error
    • R4- Insufficient Balance/Limits
    • R5 - Others
    Cancel Cancel the approval stage inputs. The details updated in this stage are not saved. The task will be available in 'My Task' queue.
    Approve On approve, application must validate for all mandatory field values, and task must move to the next logical stage. If there are more approvers, task will move to the next approver for approval. If there are no more approvers, the transaction is handed off to the back end system for posting.
  8. Click Approve.