2 Lodge Claim - Guarantee Advised Islamic

This User Manual describes the various stages of Lodge Claim - Guarantee Advised Islamic process.

The beneficiary of the Guarantee/SBLC can raise a claim under the Guarantee/SBLC within the validity period of Guarantee/SBLC.

The system is enabled to process the claim for the Bank Guarantee which is not advised by the bank.

The various stages involved for Claim under Guarantees Advised process are:

  • Receive and verify documents (Non Online Channel)- Registration stage
  • Input application details
  • Upload of related mandatory and non-mandatory documents
  • Input/Modify (On-Line/Non-Online) details of Claim - Data Enrichment stage
  • Check balance availability for amount block
  • Check for sanctions & KYC status
  • Create amount block for charges
  • Capture remarks for other users to check and act
  • Hand off request to back office
The design, development and functionality of the Islamic Guarantee Advice Lodge Claim process flow is similar to that of conventional Guarantee Advice process flow.

In the subsequent sections, let’s look at the details for Lodge Claim - Guarantee Advised Islamic process: