1. Procedures User Guide
  2. Common Operations
  3. Product Group ID
  4. Closing a Product

4.1.9 Closing a Product

You cannot delete a product once it has been authorized. However, you have the option of closing it. A closed product will not be available to you for use, although it will remain in the system.

A product can be closed only under the following circumstances:
  • It should not have any contracts linked to it. (A product, which has active contracts involving it, cannot be closed. Only when all the contracts involving the product are liquidated can the product be closed).
  • It should have been authorized for the last activity that was performed on it.
Click close icon:
  • When the product is highlighted in the Summary View
  • When it is displayed in the Detailed View
You will be prompted to confirm the closure. If you want to go ahead with the closure, click ‘Yes’ button from the message window that pops up. If you do not want to close the product, click ‘No’ button in the message box.

Parent topic: Product Group ID