2.2.6 Discrepancy Details

This topic provides the systematic instructions to capture the discrepancy details.

This section displays the list of discrepancies captured. User can add/update/review the discrepancies identified in the section.
  1. On Discrepancy Details screen, specify the fields, if any.

    For more information on fields, refer to the field description table below.

    Table 2-16 Discrepancy Detials - Field Description

    Field Description
    Discrepancy Details Specify the discrepancy details.

    The user can click + to add multiple discrepancy details.

    Discrepancy Code Click Search to search and select the discrepancy code based on the discrepancy identified.
    Discrepancy Description This field displays the description based on the discrepancy code.
    Discrepancy Resolved Read only field.

    Discrepancy resolved is auto-populated based on the Discrepancy Code.

    Resolved Date Read only field.

    The date when discrepancy is resolved.

    Received Date Specify the discrepancy received date.
    Resolved Remarks Read only field.

    The remarks for discrepancy resolution.

    Action Click Edit icon to edit the discrepancy details.

    Click Delete icon to delete the discrepancy details.

    Pay Msg Date Specify the pay message date.
    Non Pay Msg Date Specify the non pay message date.
    Acceptance Message Date Specify the acceptance message date.
    Non Acceptance Message Date Specify the non acceptance message date.
    Discrepancies Approval Date Specify the date of discrepancies approval.
    Disposal of Documents-MT734 Read only field.

    Disposal of documents is auto populated.

    Sender to Receiver Information-MT734 Read only field.

    Sender to receiver information for MT734 is auto populated from the system.

    Total Amount Claimed Specify the value for total amount claimed.
    Account with Bank Read only field.

    Account with bank value is auto populated.

    Bank Business Ref Number Specify the value for bank reference number.
    Customer Business Reference Number Specify the value for customer reference number.
  2. Click Next.
    The task will move to next data segment.

    For more information on action buttons, refer to the field description table below.

    Table 2-17 Discrepancy Details - Action Buttons - Field Description

    Field Description
    Clarification Details Clicking the button opens a detailed screen, user can see the clarification details in the window and the status will be 'Clarification Requested'.
    Documents View/Upload the required document.

    Application displays the mandatory and optional documents.
    The user can view and input/view application details simultaneously.
    When a user clicks on the uploaded document, Document window get opened and on clicking the view icon of the uploaded document, Application screen should get split into two. The one side of the document allows to view and on the other side allows to input/view the details in the application

    Remarks Specify any additional information regarding the lc drawings. This information can be viewed by other users processing the request.

    Content from Remarks field should be handed off to Remarks field in Backend application.

    Overrides Click to view the overrides accepted by the user.
    Customer Instruction Click to view/ input the following
    • Standard Instructions – In this section, the system will populate the details of Standard Instructions maintained for the customer. User will not be able to edit this.
    • Transaction Level Instructions – In this section, OBTFPM user can input any Customer Instructions received as part of transaction processing. This section will be enabled only for customer initiated transactions.
    Incoming Message Click Incoming Message to view the MT750 message should be displayed.

    Message will be displayed only for SWIFT Channel.

    View LC Click to view the details of the LC.
    View Events Click this button to view all the Undertaking events under the drawing LC Issued till date.
    Signatures Click the Signature button to verify the signature of the customer/ bank if required.

    The user can view the Customer Number and Name of the signatory, Signature image and the applicable operation instructions if any available in the back-office system.

    If more than one signature is available, system should display all the signatures.

    Request Clarification Click the Request Clarification button to request for an Online clarification from customer. Clicking the button opens a detailed screen to capture the clarification details.
    Save & Close Save the details provided and holds the task in ‘My Task’ queue for further update. This option will not submit the request.
    Cancel Cancel the Scrutiny stage inputs. The details updated in this stage are not saved. The task will be available in 'My Task' queue.
    Hold The details provided will be saved and status will be on hold.User must update the remarks on the reason for holding the task.

    This option is used, if there are any pending information yet to be received from applicant.

    Reject On click of Reject, user must select a Reject Reason from a list displayed by the system.

    Reject Codes are:

    • R1- Documents missing
    • R2- Signature Missing
    • R3- Input Error
    • R4- Insufficient Balance/Limits
    • R5 - Others

    Select a Reject code and give a Reject Description.
    This reject reason will be available in the remarks window throughout the process.

    Refer Select a Refer Reason from the values displayed by the system.

    Refer Codes are:

    • R1- Documents missing
    • R2- Signature Missing
    • R3- Input Error
    • R4- Insufficient Balance/Limits
    • R5 - Others
    Back On click of Back, system moves the task back to previous data segment.
    Next On click of Next, system validates if all the mandatory fields have been captured. Necessary error and override messages to be displayed. On successful validation, system moves the task to the next data segment.