2.3 Oracle Banking Trade Finance Process Management Cloud Service - OBDX Bidirectional flow

This topic provides the systematic instructions to initiate the OBTFPM- OBDX Bidirectional flow.

As a part of Digital Experience, customers can initiate Trade Finance Transactions from online channels and the respective task will be available in Oracle Banking Trade Finance Process Management Cloud Service for further handling.

Oracle Banking Trade Finance Process Management Cloud Service (Oracle Banking Trade Finance Process Management Cloud Service) user, for task received from online channel, raise clarification and receive response from the customer.

  1. Customer initiates the Trade Finance transaction in Online channel (OBDX) and upload the necessary documents.
  2. The task created will land in the Scrutiny stage of Oracle Banking Trade Finance Process Management Cloud Service for handling by Trade expert for reviewing and identifying mismatch/incomplete data.
  3. In the Scrutiny, Data Enrichment or Approval the bank user may require clarification from customer, Oracle Banking Trade Finance Process Management Cloud Service user clicks Request Clarification button to request for online clarification from customer.
  4. On Registration - Application Details screen, specify the fields.
  5. The Request Clarification detailed screen gets displayed, user enters the information and clicks Save , the information should be sent to customer.
  6. System will alert the Oracle Banking Trade Finance Process Management Cloud Service user through email of receipt of Clarification for Bi-Directional clarifications sent to OBDX user.
  7. Oracle Banking Trade Finance Process Management Cloud Service user should be able to see the details in the View Clarification window and the status will be Clarification Requested. The user can click Re Clarification button if required.
  8. The task goes to Awaiting Customer Clarification state until the response received from the customer.
  9. Click Edit.
  10. The user can click Accept Clarification button, if the query raised has been answered by the customer.
    The status should change to Clarification Accepted on next the task moves to the next logical stage.
  11. Bank user checks the Clarification and opens the Documents Tab. System displays both the new document uploaded and the metadata for deleted document and the deleted document is displayed in a blurred way. User can open the new document, the deleted document cannot be opened. System should also increment the version number of the documents.

Parent topic: Import LC Issuance