This topic provides the systematic instructions to capture the return details to process the return/close.

1. On Closure/Return Details screen, specify the fields that were not entered at Registration stage.

   Figure 2-9 Closure/Return Details
   Description of the illustration dereturndetails.png

   The user can check the relevant box indicating the documents that are being returned. The user can also input additional remarks/description about the documents being returned.

   For more information on fields, refer to the field description table below.

   Table 2-9 Closure/Return Details - Field Description

   Field	Description
   Return Details	Specify the Return Details based on the description in the table below: :
   Protested Bill of Exchange	Switch on the the protested bill of exchange option, if returned.
   Remarks	Specify the remarks, if required.
   Unaccepted Bill of Exchange	Switch on the the unaccepted bill of exchange option, if returned.
   Remarks	Specify the remarks, if required.
   Other Documents	Switch on the the other documents option, if any other documents are returned.
   Remarks	Specify the remarks, if required.
   Document Details	Specify the Document Details based on the description in the table below:
   Documents Disposal	The user can enable the relevant toggle indicating the instructions received from the remitting bank towards disposal of documents. The user can also input additional remarks/description about the document disposal
   Documents Delivered to Drawee Free of Payment	Switch on the the documents delivered to drawee free of payment option, if returned.
   Remarks	Specify the remarks, if required.
   Documents Returned to Remitting Bank	Switch on the the documents returned to remitting bank option, if returned.
   Remarks	Specify the remarks, if required.
   Documents Handed over to 3rd Party	Switch on the the documents handed over to 3rd party option, if returned.
   Remarks	Specify the remarks, if required.
   Closure/Return Reason	Specify the Closure/Return Reason based on the description in the table below:
   Closure/Return Reason	Specify the reason for closing the Bill.

2. Click Next.
   The task will move to next data segment.

   For more information on action buttons, refer to the field description table below.

   Table 2-10 Closure/Return Details - Action Buttons - Field Description

   Field	Description
   Clarification Details	Clicking the button opens a detailed screen, user can see the clarification details in the window and the status will be 'Clarification Requested'.
   Documents	Click the Documents icon to View/Upload the required documents. Application displays the mandatory and optional documents. The user can view and input/view application details simultaneously. When a user clicks on the uploaded document, Document window get opened and on clicking the view icon of the uploaded document, Application screen should get split into two. The one side of the document allows to view and on the other side allows to input/view the details in the application.
   Remarks	Specify any additional information regarding the collection. This information can be viewed by other users processing the request. Content from Remarks field should be handed off to Remarks field in Backend application.
   Overrides	Click to view the overrides accepted by the user.
   Customer Instruction	Click to view/ input the following Standard Instructions – In this section, the system will populate the details of Standard Instructions maintained for the customer. User will not be able to edit this. Transaction Level Instructions – In this section, OBTFPMCS user can input any Customer Instructions received as part of transaction processing. This section will be enabled only for customer initiated transactions.
   View Collection	Enables the user to view the latest collection values displayed in the respective fields.
   Request Clarification	User can specify the clarification details for requests received online.
   Save & Close	Save the details provided and holds the task in ‘My Task’ queue for further update. This option will not submit the request.
   Cancel	Cancel the Data Enrichment stage inputs. The details updated in this stage are not saved. The task will be available in 'My Task' queue.
   Hold	The details provided will be saved and status will be on hold. User must update the remarks on the reason for holding the task. This option is used, if there are any pending information yet to be received from applicant.
   Reject	On click of Reject, user must select a Reject Reason from a list displayed by the system. Reject Codes are: R1- Documents missing R2- Signature Missing R3- Input Error R4- Insufficient Balance/Limits R5 - Others Select a Reject code and give a Reject Description. This reject reason will be available in the remarks window throughout the process.
   Refer	Select a Refer Reason from the values displayed by the system. Refer Codes are: R1- Documents missing R2- Signature Missing R3- Input Error R4- Insufficient Balance/Limits R5 - Others
   Back	On click of Back, system moves the task back to previous data segment.
   Next	On click of Next, system validates if all the mandatory fields have been captured. Necessary error and override messages to be displayed. On successful validation, system moves the task to the next data segment.