2.5 Customer - Acknowledgement
This topic helps you quickly get acquainted with the Customer Acknowledgement process.
Customer Acknowledgment is generated every time a new Guarantee Issuance Closure - Islamic is requested from the customer. The acknowledgment letter format is as follows.
To: <CUSTOMER NAME> DATE: DD-MM-YYYY
<CUSTOMER ADDRESS>
Dear Sir,
SUB: Acknowledgement to your Closure of Islamic Guarantee/SBLC issued Application number <CUSTOMER REFERENCE NUMBER> dated <APPLICATION DATE>
This letter is to let you know that we have received your application requesting Guarantee Issuance Closure with the below details:
APPLICANT NAME: <APPLICANT NAME>BENEFICIARY: <BENEFICIARY NAME>
CURRENCY: <CCY>
AMOUNT: <AMT>
DATE OF ISSUE: <DATE OF ISSUE>
We have registered your request. Please quote our reference < PROCESS REF NUMBER> for any future correspondence.
This acknowledgment does not constitute Closure of Islamic Guarantee/SBLC.
Thank you for banking with us.
Regards,
<DEMO BANK>
Notice:This document is strictly private, confidential and personal to its recipients and should not be copied, distributed or reproduced in whole or in part, nor passed to any third party. The information contained in this e-mail/ message and/or attachments to it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please notify us by reply e-mail or telephone and immediately and permanently delete the message and any attachments.
Thank you
- Customer - Reject Letter Format
This topic helps you quickly get acquainted with the Customer - Reject Advice.
Parent topic: Guarantee Issuance Closure - Islamic