2.4 Multi Level Approval

This topic helps you quickly get acquainted with the Multi Level Approval process.

A User can view the summary of details updated in multilevel approval stage of Islamic Guarantee Advise Cancel request.
  1. Log in into OBTFPMCS application and acquire the task available in the approval stage in free task queue. The user can view the Summary tiles which displays list of important fields with values.
  2. Click each tile to drill down from summary Tiles into respective data segments to verify the details of all fields under the data segment.

    Note:

    The user can simulate/recalculate charge details and during calling the handoff, if handoff is failed with error the OBTFM displays the Handoff failure error during the Approval of the task.

Authorization Re-Key (Non-Online Channel)

For non-online channel, application will request approver for few critical field values as an authorization step. If the values captured match with the values available in the screen, system will allow user to open the transaction screens for further verification. If the re-key values are different from the values captured, then application will display an error message.

Open the task and re-key some of the critical field values from the request in the Re-key screen. Some of the fields below will dynamically be available for re-key.:
  • Currency
  • Contract Amount
Re-key is applicable to the first approver in case of multiple approvers. All approvers will however be able see the summary tiles and the details in the screen by drill down from tiles.

Figure 2-17 Authorization Re-Key
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Description of the illustration approvalkey.png

Approval Summary


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Description of the illustration approvalsummary.png

Tiles Displayed in Summary:
  • Main - User can view the application details and guarantee/Standby details. User can only view but cannot edit any of the details..
  • Guarantee Preferences - User can view the guarantee preference details. User can only view but cannot edit any of the details.
  • Additional Fields - User can view the UDF maintained.
  • Advices - User can view advices.
  • Limits and Collaterals - User can view the captured details of limits and collateral. User can only view but cannot edit any of the details.
  • Commission, Charges and taxes - User can view commission, charges and taxes details. User can only view but cannot edit any of the details.
  • Preview Message - User can view the preview message details.
  • Exception(Approval) Details - User can view the exception (Approval) details.
  1. Click Approve.
For more information on Action Buttons, refer to the field description table below.

Table 2-25 Approval Summary - Action Buttons - Field Description

Field Description
Documents View/Upload the required document.

Application displays the mandatory and optional documents.
The user can view and input/view application details simultaneously.
When a user clicks on the uploaded document, Document window get opened and on clicking the view icon of the uploaded document, Application screen should get split into two. The one side of the document allows to view and on the other side allows to input/view the details in the application

Remarks Specify any additional information regarding the guarantee. This information can be viewed by other users processing the request.

Content from Remarks field should be handed off to Remarks field in Backend application.
Overrides Click to view the overrides accepted by the user.
Customer Instructions Click to view/ input the following
  • Standard Instructions – In this section, the system will populate the details of Standard Instructions maintained for the customer. User will not be able to edit this.
  • Transaction Level Instructions – In this section, OBTFPMCS user can input any Customer Instructions received as part of transaction processing. This section will be enabled only for customer initiated transactions.
Common Group Message Click Common Group Message button, to send MT799 and MT999 messages from within the task.
Incoming Message This button displays the multiple messages (MT760 + up to 7 MT761.

In case of MT798, the User can click and view the MT798 message(770,700/701).
Signatures Click the Signature button to verify the signature of the customer/ bank if required.

The user can view the Customer Number and Name of the signatory, Signature image and the applicable operation instructions if any available in the back-office system.

If more than one signature is available, system should display all the signatures.
Cancel Cancel the Data Enrichment stage inputs. The details updated in this stage are not saved. The task will be available in 'My Task' queue.
Hold The details provided will be saved and status will be on hold.User must update the remarks on the reason for holding the task.

This option is used, if there are any pending information yet to be received from applicant.
Reject On click of Reject, user must select a Reject Reason from a list displayed by the system.

Reject Codes are:

  • R1- Documents missing
  • R2- Signature Missing
  • R3- Input Error
  • R4- Insufficient Balance/Limits
  • R5 - Others

Select a Reject code and give a Reject Description.
This reject reason will be available in the remarks window throughout the process.
Refer Select a Refer Reason from the values displayed by the system.

Refer Codes are:

  • R1- Documents missing
  • R2- Signature Missing
  • R3- Input Error
  • R4- Insufficient Balance/Limits
  • R5 - Others
Approve On approve, application must validate for all mandatory field values, and task must move to the next logical stage. If there are more approvers, task will move to the next approver for approval. If there are no more approvers, the transaction is handed off to the back end system for posting.
  • Reject Approval
    This topic helps you quickly get acquainted with the Reject Approval process.

Parent topic: Guarantee Advise Cancellation Islamic