2.4 Exceptions
This topic helps you quickly get acquainted with the Exceptions process.
The Export LC Transfer Closure request, before it reaches the approval stage, the application will validate the Amount Block and KYC. If any of these failed in validation will reach exception stage for further clearance for the exceptions.
Amount Block Exception Approval
As part of amount block validation, application will check if sufficient balance is available in the account to create the block. On hand-off, system will debit the blocked account to the extent of block and credit charges/ commission account in case of charges block or credit the amount in suspense account for blocks created for collateral.
The transactions that have failed amount block due to non-availability of amount in respective account will reach the amount block exception stage.Log in into OBTFPMCS application, amount block exception queue. Amount block validation failed tasks for trade transactions will be listed in the queue. Open the task to view summary of important fields with values.
On Approval, system should not release the Amount Block against each applicable account and system should handoff the “Amount Block Reference Number “to the back office. On successful handoff, back office will make use of these “Amount Block Reference Number” to release the Amount Block done in the mid office (OBTFPMCS) and should debit the CASA account from the Back office. If multiple accounts are applicable, Amount Block. Reference for all accounts to be passed to the back office.Exception is created when sufficient balance is not available for blocking the settlement account and the same can be addressed by the approver in the following ways:
- Approve:
- Settlement amount will be funded (outside of this process)
- Allow account to be overdrawn during hand-off
- Refer:
- Refer Refer back to DE providing alternate settlement account to be used for block.
- Different collateral to be mapped or utilize lines in place of collateral.
- Reject: Reject the transaction due to non-availability of sufficient balance in settlement account
Amount Bock Exception
This
section will display the amount block exception details. 
Description of the illustration amountblockexception.png
Summary 
Description of the illustration amountblockexceptionsummary.png
- Main Details - User can view details about application details and LC details.
- Payment Details - User can view the payment details.
- Additional Fields: User can view the additional fields.
- Advices: User should be able to view the advice details.
- Preview Messages: User should be able to see the SWIFT message and Mail Advice.
- Commission, Charges and Taxes: User can see the details provided for commission, charges and taxes.
- Accounting Details: User can view the accounting details.
- Settlement Details: User can view the Settlement details.
- Click Approve. to approve thw export booking amount bolck exception check.
For more information on Action Buttons, refer to the field description table below.
Table 2-22 Amount Bock Exception - Action Buttons - Field Description
| Field | Description |
|---|---|
| Documents | Click the Documents icon to View/Upload the required
documents.
Application will display the mandatory and optional documents. The user can view and input/view application details simultaneously. When a user clicks on the uploaded document, Document window get opened and on clicking the view icon of the uploaded document, Application screen should get split into two. The one side of the document allows to view and on the other side allows to input/view the details in the application. |
| Remarks | Specify any additional information regarding the
Export LC Transfer Closure. This information can be viewed by other
users processing the request.
Content from Remarks field should be handed off to Remarks field in Backend application. |
| Overrides | Click to view the overrides accepted by the user. |
| Customer Instruction | Click to view/ input the following
|
| View LC | Click to view the latest details of the Transfer LC. |
| Reject | On click of Reject, user must select a Reject Reason
from a list displayed by the system.
Reject Codes are:
Select a Reject code and give a Reject Description. |
| Refer | Select a Refer Reason from the values displayed by
the system.
User can refer the task back to the Data Enrichment user. User must select a Refer Reason from the values displayed by the system. Refer Codes Refer Codes are:
|
| Hold | The details provided will be saved and status will be
on hold.User must update the remarks on the reason for holding the
task.
This option is used, if there are any pending information yet to be received from applicant. |
| Approve | On approve, application must validate for all mandatory field values, and task must move to the next logical stage. |
| Back | Task moves to previous logical step. |
Exception - Know Your Customer (KYC)
- Log in into OBTFPMCS application, KYC exception queue. KYC exception failed tasks for Trade Finance transactions will be listed in your queue.
- Open the task, to see summary tiles that display a summary of
available updated fields with values.
User can pick up a transaction and do the following actions:
Approve- After changing the KYC status in the back end application (outside this process).
- Without changing the KYC status in the back end application.
- Reject (with appropriate reject reason).
Figure 2-14 Know Your Customer (KYC) Exception
- Main Details - User can view details about application details and LC details.
- Payment Details - User can view the payment details.
- Additional Fields: User can view the additional fields.
- Advices: User should be able to view the advice details.
- Preview Messages: User should be able to see the SWIFT message and Mail Advice.
- Commission, Charges and Taxes: User can see the details provided for commission, charges and taxes.
- Accounting Details: User can view the accounting details.
- Settlement Details: User can view the Settlement details.
For more information on Action Buttons, refer to the field description table below.
Table 2-23 Exception - Know Your Customer (KYC) Summary - Action Buttons - Field Description
| Field | Description |
|---|---|
| Documents | Click the Documents icon to View/Upload the required
documents.
Application will display the mandatory and optional documents. The user can view and input/view application details simultaneously. Documents can also be linked. When a user clicks on the uploaded document, Document window get opened and on clicking the view icon of the uploaded document, Application screen should get split into two. The one side of the document allows to view and on the other side allows to input/view the details in the application. |
| Remarks | Specify any additional information regarding the
Export LC Transfer Closure. This information can be viewed by other
users processing the request.
Content from Remarks field should be handed off to Remarks field in Backend application. |
| Overrides | Click to view the overrides accepted by the user. |
| Customer Instruction | Click to view/ input the following
|
| View LC | Click to view the latest details of the Transfer LC. |
| Reject | On click of Reject, user must select a Reject Reason
from a list displayed by the system.
Reject Codes are:
Select a Reject code and give a Reject Description. |
| Refer | Select a Refer Reason from the values displayed by
the system.
User can refer the task back to the Data Enrichment user. User must select a Refer Reason from the values displayed by the system. Refer Codes Refer Codes are:
|
| Hold | The details provided will be saved and status will be
on hold.User must update the remarks on the reason for holding the
task.
This option is used, if there are any pending information yet to be received from applicant. |
| Approve | On approve, application must validate for all mandatory field values, and task must move to the next logical stage. |
| Back | Task moves to previous logical step. |
Parent topic: Export LC Transfer Closure