3.2 Sign-On Messages

Below table shows the general Sign-On messages which would be displayed to the user during invalid authentication.

Table 3-1 Sign-On messages Table

Message Explanation
User Authentication Failed An incorrect user ID or password was entered.
User Status is Disabled. Please contact your System Administrator The user profile has been disabled due to number of dormancy days allowed for the user has exceeded the dormancy days configured in the system.
User Status is Locked. Please contact your System Administrator The user profile has been locked due to an excessive number of attempts to login, using an incorrect user ID or password. The number of attempts could have matched either the successive or cumulative number of login failures (configured for the system).

Parent topic: Validation