2 Lodge Claim - Guarantee Issued Islamic

This User Manual describes the various stages of Lodge Claim - Guarantee Issued Islamic process.

The beneficiary of the Guarantee/SBLC can raise a claim under the Guarantee/SBLC within the validity period of Guarantee/SBLC.

The various stages involved for Claim under Guarantees Issued process are:
  • Receive and verify documents (Non Online Channel) - Registration stage
  • Input application details
  • Upload of related mandatory and non-mandatory documents
  • Verify documents and capture details (Online/Non Online Channels)- Scrutiny stage
  • Input/Modify details of Claim - Data Enrichment stage
  • Check balance availability for amount block
  • Check for sanctions & KYC status
  • Create amount block for charges
  • Capture remarks for other users to check and act
  • Hand off request to back office

The design, development and functionality of the Islamic Guarantee Issuance Lodge Claim process flow is similar to that of conventional Guarantee issuance process flow.

In the subsequent sections, let’s look at the details for Lodge Claim - Guarantee Issuance Islamic process: