2.2.1.1 Customer Service Model Referral Preferences Summary

  1. On Homepage, specify PMSQACSM in the text box, and click next arrow.
    Customer Service Model Referral Preferences Summary screen is displayed.

    Figure 2-32 Customer Service Model Referral Preferences Summary

    Description of Figure 2-32 follows
    Description of "Figure 2-32 Customer Service Model Referral Preferences Summary"
  2. Search using one or more of the following parameters:
    • Authorization Status
    • Record Status
  3. Once you specified the parameters, click the Search button.
    System displays the records that match the search criteria.
  4. Double-click a selected record to open the detailed screen.

Parent topic: Customer Service Model Referral Preferences