1. Exception Queues User Guide
  2. Exception & Investigation Queues - Cross border / RTGS
  3. Outbound Claim Queue

Outbound Claim Queue

All the outbound charge claim message sent is logged in Outbound Charge Claim Queue.

  1. On Homepage, specify PQSCOCLQ in the text box, and click next arrow.
    Outbound Claim Queue screen is displayed.

    Figure 6-1 Outbound Claim Queue

    Description of Figure 6-1 follows
    Description of "Figure 6-1 Outbound Claim Queue"
  2. Search using one or more of the following parameters:
    • Queue Reference Number
    • Out Claim Reference
    • Original Transaction Reference
    • Claim Currency
    • Claim Amount
    • Transaction Branch
    • Receiver
    • Current Status
    • Authorization Status
    • Network Type Code
    • Network Code
  3. Once you specified the parameters, click the Search button.
    System displays the records that match the search criteria.
  4. Double click a record after selecting a record to view the detailed screen.
  5. User can perform following actions:

Parent topic: Exception & Investigation Queues - Cross border / RTGS