1. Exception Queues User Guide
  2. Exception & Investigation Queues - Cross border / RTGS
  3. Inbound Messages STP Queue
  4. Reject Action

Reject Action

Reject action opens a new sub screen PQDBORJT to capture remarks during 'Reject' action by Checker.

Reject action is allowed only if Authorization status is Unauthorized and if the user has access right for 'Authorize' action at Role/User level.

  1. On screen, click Reject Action button present at the bottom.

    Figure 6-11 Inbound Messages STP Queue - Reject Action

    Description of Figure 6-11 follows
    Description of "Figure 6-11 Inbound Messages STP Queue - Reject Action"
  2. Click OK button in this sub screen, then below processing changes are done:
    • Queue Authorization status is updated as 'Rejected'
    • Authorization status in Queue action log is updated as 'Rejected'
    • Queue status gets reset to 'Pending'
    • Reject Remarks if provided by user gets populated against Checker remarks fields of Queue action log
    • If the last Queue action is 'Manual Match', then the cover match reference gets reset. Similarly, if the last Queue action is 'Cancel', then the Reject reason code gets reset
  3. User actions Manual Match, Release, Cancel are allowed on the Rejected queue record.

Parent topic: Inbound Messages STP Queue