2 Exception and Investigation Queues Overview

Exception queues are a logical stage of the payment processing where the payments are made available for further investigation or exception processing. If any exception is encountered during processing, payment transactions are moved to a queue specific to the type of exception.

Actions that can be performed on a payment that is pending in a queue are predefined. Transactions with exceptions, pertaining to your logged in Host only are listed in the Queues.

Below mentioned exception and investigation queues are supported in Oracle Banking Payments:

Table 2-1 Exception and Investigation Queues

Payments Queue Queue Code
Repair Queue TR
Business Override Queue BO
Authorization Limit 1 Queue AL
Authorization Limit 2 Queue AL
Processing Cutoff Queue PC
Sanction Check Queue SC
Exchange Rate Queue EE/ER
FX Unwind Queue FC
EAC Queue EA
ECA Queue EC
Network Cutoff Queue NC
Processing Exception Queue PE
Inbound Message STP Queue MC
External Pricing Queue EP
Settlement Review Queue SI
Warehouse Queue FV
Accounting Queue AC
Network Resolution Queue NW
EU Payer Queue EQ
R Processing Queue RQ
Dispatch Queue DQ
Dispatch Browser DS
Template Queue TQ
Outbound Charge Claim Queue CO
Inbound Charge Claim Queue CI
Standing Instruction Queue ST
Standing Instruction Execution SE
Inbound Cancellation Request Browser CQ
Inbound Cancellation Request Queue IR

Note:

Authorization limit queues are not applicable for Direct Debits and Faster Payments.

Network/Process cutoff queues are not applicable for Direct Debits.