ACH Reversal Response Queue

  1. On Homepage, specify PQSACHRS in the text box, and click next arrow.
    Reversal Response queue screen is displayed.

    Figure 10-1 Reversal Response queue

    Description of Figure 10-1 follows
    Description of "Figure 10-1 Reversal Response queue"
  2. If the Original transaction is in 'Processed' status and the sanction screening of Reversal transaction is completed, it is moved to Reversal Response queue (Function ID: PQSACHRS). The Original Transaction Status is changed as 'Reversal Requested'. Reversal transaction status is 'Awaiting Response'. From Reversal Response Queue, you can manually Accept/Reject the reversal.
  3. Queues access rights are required for the queue actions listed. Role Queue Access maintenance and User queue access maintenance screens have the new queue and actions added. Role/User level limit check is applicable for the Accept /Reject actions, if configured.
  4. The following actions are supported:
    • Accept
    • Return

      Both the actions require authorization. you can Delete or Reject the unauthorized actions.