1. SEPA Direct Debits User Guide
  2. Collections Exception Transactions
  3. Outbound Collections Refund
  4. Main Tab

Main Tab

  1. On Main Tab, specify the fields.

    Figure 5-15 Outbound Collections Refund - Main Tab

    Screen

    Table 5-5 Outbound Collections Refund_Main Tab - Field Description

    Field Description
    Refund Details --
    Reason Code Select the Reason Code for initiating the Refund.
    Reject Description System defaults the Reject Description for the Reason Code selected.
    Originator Name Specify the Originator Name. It is mandatory enter the name. Only customer originated refunds are allowed from this screen.
    Exchange Rate Specify the Exchange Rate.
    FX Reference Number Specify the FX Reference Number.
    Charge Amount Specify the Charge Amount specified by the Debtor PSP.
    Charge Currency This field displays Currency of the Charge amount.
    Compensation Amount Specify the Compensation amount specified by the Debtor PSP.
    Compensation Currency This field displays Currency of the compensation amount.
    Returned Amount This field displays Total amount returned by the Creditor PSP.
    Returned Currency This field displays Currency of the returned amount.
  2. System defaults the following Original Transaction Details on selecting a valid Original Transaction Reference:
    • Transfer Currency
    • Transfer Amount
    • Debtor IBAN
    • Creditor IBAN
    • Creditor Name
    • On Us Transfer (This gets updated if the Dispatch on Us is updated in network preferences (PCDNWDDP))
    • Creditor Bank Code
    • Debtor Bank Code
    • Value Date
  3. You can view following Network Reject Details:
    • Network Reject Reference
    • Network Reject Received Date
    • Network Reject Code
    • Network Reject Reason
  4. You can specify following Network Reject Details:
    • Original Message Reference
    • Message Date
    • File Reference Number

    Note:

    Refund is applicable for Core scheme only. Collections booked under B2B scheme are not listed for initiating B2B refund requests.

    While refund are uploaded (pacs.004 messages with Originator name), the validation is based on Recall allowed period.

    When the reason code is MD01, system validates for unauthorized refund period and in other cases it validates for the normal refund period.

    While refund are uploaded (pacs.004 messages with Originator name), the validation is based on Recall allowed period.

Parent topic: Outbound Collections Refund