Payments Recall
A recall happens when an Originator Bank requests to cancel a SEPA Credit
Transfer. The recall procedure must be initiated by the Originator Bank within the
number of days maintained as Recall days in Network Preferences after the execution
date. A recall procedure is initiated for the following reasons:
- Customer Request
- Duplicate payment
- Technical problems
- Fraudulent Credit Transfers
Note:
Only Outbound payment transaction in ‘Processed’ and ‘Future Valued’ status will be allowed to be selected for recall processing.Recall Processing
- If the original credit transfer message is sent in the regular bulk processing mode in STEP2 SEPA Credit Transfer Service, and the camt.056 is sent in the Batch Processing Option, the camt.056 is accepted and forwarded as Recall since the Original Group Header Information block in camt.056 messages is at transaction level and is not available in the Batch Processing Option.
- If the original credit transfer message is sent in the Batch Processing Option in STEP2 SEPA Credit Transfer Service, and the camt.056 is sent in the regular bulk processing mode, the camt.056 is rejected and the original batch is settled.
The system validates whether the original transaction is sent in Batch mode during Recall saving. The error message “Original transaction sent in Batch mode. Recall cannot be processed in bulk mode”, appears if the preference has changed subsequently to Bulk mode for the Assignee bank.
Parent topic: Processing R-transactions