You can generate a pacs.028 message for the selected record by clicking the, ‘Generate
Status Request Message’ message button in ‘Outbound ACH Recall Summary’ screen.
There is a corresponding Webservice as well for generation of ‘Request for status
update’ pac.028 message.
Request for status update is applicable only if the original recall request is
having the originator name and the recall request is outstanding without acceptance or
rejection from the creditor bank.
The recall response days maintained for the network should not be over. Else,
system will reject the request with the exception details.
User can generate multiple pacs.028 message for the same recall sent.
Status reference attached to the message will be different for each message
sent.
You can view the generated pacs.028 message details from Outbound Recall View
screen, by clicking the ‘Payment Status Request Sent’.