Outbound Charge Claim Processing

When outbound charge claim is being auto processed or the claim messages MT 191/291/ 991 are being generated manually following process is followed.
  • Sanction check
  • Receivable Accounting for the claim amount
  • Claim Message generation
  • Logging the claim in Outbound Claim Queue
  • Claim Settlement Account Validation for Multi-Currency
Claims that are processed with above verifications is either moved to further for claim settlement or when the verification criteria is not met, it is moved into manual queue/into queue process.

Note:

When an inbound message is received from a sender holding a Vostro account, any claim amount computed for ‘OUR’ option is directly debited to Vostro account of Sender. MT 191 claim generation is not applicable in this case.