Dispatched/ Processed Payments

If the transaction is already dispatched (or) payment message is generated successfully, then the cancellation processing is done based on the payment type.

Cross Border Payment Type

If the payment message generation is suppressed, the cancellation processing is done as below

Cancellation processing for the transaction is initiated
Cancellation status of Cancellation request is marked as ‘Cancelled’
Reversal accounting entries are posted and sent to accounting system

If the Transfer Type is ‘Bank Transfer Own A/c’, the cancellation processing is done as below

- Cancellation status of Cancellation request is marked as ‘Exception’. Error code & error reasons are updated

The acknowledgement status of the payment message is checked
If the acknowledgement status is pending from SWIFT, then the system waits for the acknowledgment message. Once the acknowledgement is received, system does the cancellation processing based on the acknowledgment status

Acknowledgment Status	System Action
ACK	Recall Status of transaction is marked as ‘Recall Requested’ Cancellation status of cancellation request is marked as ‘Cancelled’ Initiate a MT Recall Request
NACK	Cancellation processing for the transaction is initiated Cancellation status of cancellation request is marked as ‘Cancelled’. Reversal accounting entries are sent to accounting system. Reversal accounting entries are sent to accounting system. Note: For Customer transfer with cover transaction, the acknowledgement status of the customer transfer only is checked.

RTGS Payment Type

The acknowledgement status of the payment message sent out is checked.
If the acknowledgement status is pending, then the system waits for the acknowledgment message from SWIFT Once the acknowledgement is received, system does the cancellation processing based on the acknowledgement status and on the ‘Sender Notification Required’ flag at Network Preference maintenance (PMDNWPRF).
- If the ‘Sender Notification Required’ flag is un-checked at the network preference level, the cancellation processing will be done based on the acknowledgement status

Acknowledgment Status	System Action
ACK	Recall Status of transaction is marked as ‘Recall Requested’ Cancellation status of cancellation request is marked as ‘Cancelled’ A MT recall request is initiated
NACK	Cancellation processing for the transaction is initiated Cancellation status of cancellation request is marked as ‘Cancelled’. Reversal accounting entries are sent to accounting system. Payment message status is marked as ‘Suppressed’

If the ‘Sender Notification Required’ flag is checked at the network preference level, the cancellation processing is done based on the RTGS network acknowledgement status.

Network Acknowledgment Status	System Action
ACK – MT 012	Recall Status of the transaction is marked as ‘Recall Requested’ .Cancellation Processing status is marked as ‘Cancelled’ A MT recall request is initiated
NACK – MT 019	Cancellation processing for the transaction is initiated Cancellation status of cancellation request is marked as ‘Cancelled’. Reversal accounting entries are sent to accounting system. Payment message status is marked as ‘Suppressed’

Note:

Payment message status is marked as ‘Suppressed’ to restrict users from repairing and resending the message from Outbound message browser.
Upon successful cancellation processing, the transaction status is marked as ‘Canceled’.

Parent topic: Outbound Cancellation Request Processing