Processing of Auto/Manual Returns
During ACH DD Receipts processing, the transaction can be moved to any of the exception queues due to validation failure. This can be a result of system validations done or Generic validations maintained.
Auto Returns
Auto-return can be configured for certain Error codes by linking the same to a Return Code in ACH Return Code maintenance PMDRTNCD. If the Return Code linkage is not available, the transaction is moved to the related exception queue so that return can be initiated manually.
You can configure auto-return based on error codes linked to Generic validations or error codes received from ECA system.
Initiating Manual Returns
If the Originated transaction status is Exception, user has to invoke 'Cancel' action from the Exception Queue screen and provide the Reject Code manually to initiate return processing.
Figure 9-1 ACH CT Cancel Details
