Relationship

This topics describes the relationship details of parties that are involved in loan account opening application.

In this data segment you can add and view relationships of the customer. While onboarding a customer, adding the relationship details is beneficial to both customer and bank. Below are the available relationship types,
  • Service Member - If related party is served in military services.
  • Related to Insider – If related party is an insider

This data segment is applicable only for Individual type of customer.

To add relationships of customers:

  1. Click Next in the previous data segment to proceed with the next data segment, after successfully capturing the data.
    The Relationships screen displays.

    Figure 1-14 Relationship


    Description of Figure 1-14 follows
    Description of "Figure 1-14 Relationship"

  2. Click Edit on the applicant tile to add relation of the applicant.
    The Relationships screen displays with the household tab.

    Figure 1-15 Relationships - Household


    Description of Figure 1-15 follows
    Description of "Figure 1-15 Relationships - Household"

    Note:

    Capturing household relationships is optional. It is used to capture the relationship between applicants.
  3. Click + Add icon to add the relationship details.
  4. Specify the fields on Relationships - Household tab.

    For more information on fields, refer to the field description table.

    Table 1-8 Household tab – Field Description

    Field Description
    Name Click search and select the other existing applicants from the list associated with the application.

    User can also specify the name of the new applicant which not listed in the customer record.
    CIF/Party ID Specify the CIF/Party ID of the applicant's relation.
    Relationship Select the relationship of the applicant from the drop-down list. The available options are:
    • Spouse
    • Father
    • Mother
    • Daughter
    • Son
    • Guardian
    • Ward
    • Grand Parent
    • Grand Child
    • Other
    Reverse Relationship Select the reverse relationship of the applicant from the drop-down list. The options of this field displays based on selected relationship.
    Is Dependent Select the dependency with the applicant.
    • Yes
    • No
    Details Click Details to view the following details in the pop-up list.
    • Unique ID
    • Mobile Number
    • Email
    • Household Added on
    Action

    Click Save to add the record.

    Click Close to delete the added record.

    Click Delete to delete the saved record.

  5. Click Related to Insider tab.
    The Related to Insider tab displays.

    Figure 1-16 Relationship - Related to Insider


    Description of Figure 1-16 follows
    Description of "Figure 1-16 Relationship - Related to Insider"

    Specify the fields on Relationships - Related to Insider tab.

    For more information on fields, refer to the field description table.

    Table 1-9 Related to Insider tab – Field Description

    Field Description
    CIF/Party ID Specify the CIF/Party ID of the applicant's relation.
    Name Specify the name of the applicant's relation.
    ID/Registration Number Specify the ID/Registration number of the applicant's relation.
    Details Click Details to view the following details in the pop-up list.
    • Mobile Number
    • Email
    • Relationship
    • Reverse Relationship
    • Insider Added on
    Action

    Click Save to add the record.

    Click Close to delete the added record.

    Click Delete to delete the saved record.

  6. Click Service Member tab
    The Service Member tab displays.
    Description of relationships-servicemember.jpg follows
    Description of the illustration relationships-servicemember.jpg

    Specify the fields on Relationships - Related to Service Members tab.

    For more information on fields, refer to the field description table.

    Table 1-10 Service Members tab – Field Description

    Field Description
    CIF/Party ID Specify the CIF/Party ID of the applicant's relation.
    Name Specify the name of the applicant's relation.
    ID/Registration Number Specify the ID/Registration number of the applicant's relation.
    Details Click Details to display the following details in the pop-up list.
    • Mobile Number
    • Email
    • Relationship
    • Reverse Relationship
    • Service Member Added on
    Action

    Click Save to add the record.

    Click Close to delete the added record.

    Click Delete to delete the saved record.

  7. Click Save to save all details.
  8. Click Next to navigate to the next data segment, after successfully capturing the data. The system will validate all mandatory data segments and data fields. If mandatory details are not provided, the system displays an error message for the user to take action. User will not be able to proceed to the next data segment, without capturing the mandatory data.