The topic describes the process to capture or edit customer information of Individual type of customer.

1. In the Saving Application Entry stage, update the customer details in the Applicants data segment based on the respective customer type.

   The Applicant - Individual screen displays.

   Figure 2-1 Applicant - Individual

   
   

   
   Description of "Figure 2-1 Applicant - Individual"

   
   
2. Specify the relevant applicant details in data fields. The fields which are marked as Required are mandatory. For more information on fields, refer to the field description table below:

   Table 2-1 Applicant- Individual – Field Description

   Field	Description
   Applicant Role	Displays the applicant role. By default the Primary role appears in this field. Select the applicant role (Joint, Guardian, Custodian, Guarantor, and so on) in case user add multiple applicant in single application.
   Add Applicant By	Select the mode from which the user need to add new applicant. The available options are: Upload Documents - Using this option user can upload identification documents of the application to extract the details. Search Existing Customer - This option is used if the applicant is an existing customer of the bank. On selecting the existing customer, the details appears in the respective sections which are already stored. Enter Manually - This option is used if user wants to enter all the applicant details manually.
   Document Name	Select the document which is used from extracting applicant details. The available options are: State Issued Drivers License Passport This field appears if the Upload ID option is selected from the Add Applicant By drop down list.
   Country of Issue	Select the country in which the document is issued. This field appears if the Upload ID option is selected from the Add Applicant By drop down list.
   Select and Drop here	User can upload a document from the local system by dragging and dropping it or clicking Select or drop files here. PNG and JPEG file formats are supported. 10MB maximum file size is allowed. This field appears if the Upload ID option is selected from the Add Applicant By drop down list.
   CIF Number	Search and select the CIF number. This field appears if the Search Existing Customer option is selected from the Add Applicant By drop down list. The system checks whether the entered CIF number corresponds to any entries on the Office of Foreign Assets Control (OFAC) list. If a match is found, an error message will be displayed indicating that the selected CIF is associated with an Invalid Customer Status. Consequently, the account opening process has not been initiated for that customer.
   Advanced Search	Click this button to initiate a party search with advanced parameters For more information on advance search, refer the Advanced Search section below. This field appears if the Search Existing Customer option is selected from the Add Applicant By drop down list.
   Basic Details	In this section the user can manually capture the basic details of applicant. This section appears if the Enter Manually option is selected from the Add Applicant By drop down list.
   Salutation	Select the salutation of the applicant from the drop-down list.
   First Name	Specify the first name of the applicant.
   Middle Name	Specify the middle name of the applicant.
   Last Name	Specify the last name of the applicant.
   Suffix	Specify the suffix for the applicant. This options in this list appears based on the configured entity code in the Oracle Banking Party product.
   Gender	Specify the Gender of the applicant from the drop-down list.
   Date of Birth	Select the date of birth of the applicant.
   Citizenship Status	Select the citizenship status of the applicant from the drop-down list. Available options are: Resident Alien Citizen
   Country of Residence	Search and select the country code of which the applicant is a resident.
   Birth Place	Specify the birth place where the applicant has born.
   Nationality	Search and select the country code where the applicant has nationality.
   Citizenship By	Search and select the country code for which applicant has citizenship.
   Marital Status	Select the marital status of the customer from the drop-down list. Available options are: Married Unmarried Legally Separated Widow Registered Domestic Partnerships
   Customer Segment	Select the segment of the customer. Available options are: Emerging Affluent High Net worth Individuals Mass Affluent Ultra HNI Very HNI
   Customer Category	Select the category of the customer.
   Staff	Select the toggle to indicate if the customer is employee of the bank.
   Politically Exposed Person	Select to indicate if the customer are politically exposed person.
   Profile Photo	Drag and drop the document file or click on Select or drop files here to browse and upload the document from the local system. PNG and JPEG file formats are supported. 10MB maximum file size is allowed.
   Signatures	In this section, user can add new signature and view the already added signature of the customer. Click Add Signature to select the file to upload signature. Click Cancel button to discard the added details. On Submit, signature will be handed off to Oracle Banking Party.
   Upload Signature	Drag and drop the signature file or click on Select or drop files here to browse and upload the signature from the local system. PNG and JPEG file formats are supported. 10MB maximum file size is allowed.
   Uploaded Signature	Displays the uploaded signature.
   Remarks	Specify the remarks related to the signature. Click Save to save the uploaded file.
   Signature ID	Displays the Signature ID for the added signature along with the image and remark.
   Action	Click to edit the added signatures Click to delete the added signatures.
   Address	This section displays the added address of the applicant. It is mandatory to add communication address of the applicant. Click the Add Address button to add address details. Click to perform below actions on the added address details, Click View to view the address details. Click Edit to edit the address details. Click Delete to delete the address details.
   Address Type	Select the address type for the applicant from the drop-down list. Residential Address Communication Address
   Current Address	Select to indicate if user want to mark entered address as current address type.
   Preferred Address	Select to indicate if user want the selected address type as preferred address type. This field is non editable if the No option is selected in the Current Address field.
   Address Since	Select the date from when user are connected with the given address.
   Address From	Select the date from when user are connected with the given address.
   Address To	Select the date till when user were connected with the given address. This field appears if the No option is selected in the Current Address field.
   Address	Specify the address to search for the already captured address. Based on the configuration, on entering a few letters, the system fetches the related address that is already captured. Based on the selection, the fields are fetched in the address section.
   Address Line 1	Specify the building name. Note: The maximum length is 35 characters.
   Address Line 2	Specify the street name. Note: The maximum length is 35 characters.
   Address Line 3	Specify the city or town name. Note: The maximum length is 35 characters.
   Country	Select and search the country code.
   State / Country Sub Division	Specify the state or country sub division. This field appears based on the selected country code.
   Zip Code / Post Code	Specify the zip or post code of the address.
   Zip +4	Specify the Zip code of the address. Note: This field is optional
   <Added record tile>	In this tile, user can view the added address details. Below details appears in the tile: <Current status> this flag appears only if Yes option is selected. <Preferred ID status> this flag appears only if Yes option is selected. Address Type Address dates Address line 1,2,3 Country State Click the Edit to edit the added address details. Click the View to view the added address details. Click to delete the added address details.
   Contact Details	In this section, user can provide digital contact details.
   Communication Mode	Select the communication mode from the drop-down list. The available options are: Mobile Phone Email
   Country	Select the country along with international subscriber dialing code of the mobile phone from the drop-down list. The drop-down list option consist of country code, country name and subscriber dialing code. This field appears only if user select the Mobile Phone option as communication mode.
   Mobile Number	Specify the mobile number.
   Contact Sub Type	Select the contact type from the drop-down list. The available options are: Residence Business Mobile Others Note: The contact preferred flag, which was previously captured as a contact sub type.
   Email Id	Specify the email ID. This field appears only if the Email option is selected as communication mode.
   Preferred	Select to indicate if the given record is the preferred one.
   Action	User can edit or delete the added mobile details.
   Identification Details	User can add, view and edit the identification details in this section. Click Add ID to add Identification details.
   ID Type	Specify the ID type. The available options are: Military ID Birth Certificate SIN Permanent Resident Card () SIN Passport SSN
   ID Status	Specify the status of the selected ID type. The available options are: Verification Pending Applied For Available Notice Received
   Unique ID	Specify the unique identification code of the selected type. The unique ID can be entered only if the ID Status is Available.
   Place Of Issue	Specify the place where the ID is issued to the user.
   Issue Date	Specify the date from which the ID is valid.
   Expiry Date	Specify the date till which the ID is valid.
   Preferred	Select to indicate whether added ID details are preferred among all others. In case of multiple ID details, it is mandatory to mark any one of the ID details as Preferred.
   Remark	Specify the remark. Click the Save button to save the entered ID details.
   <Added record tile>	In this tile, user can view the added ID details. Below details appears in the tile: ID Status <Preferred ID status> this flag appears only if Yes option is selected. ID Type Unique ID Click to edit the added ID details. Click to view the added ID details. Click to delete the added ID details.
   Supporting Document	This section displays the status of the supporting documents that customer provides to get onboard. User can view, Document Name Document Number Document Issue Date Document Expiry Date Attached Files In case of exiting party, already captured documents fetched in this section. User can add, edit or delete the documents. Click Edit to add or edit the document. The Document popup appears. Below fields appears in the popup.
   Document Name	Select the name of the document from the drop-down list. The available options are: SSN Bank Statement Passport Salary Slip Driving License Aadhaar Pan Card Voter Id
   Document Number	Specify the unique number of the selected document.
   Document Issue Date	Specify the date from which the document is valid.
   Document Expiry Date	Specify the date on which the document is expired.
   Attached Files	Displays the number of documents attached.
   Action	Select the action to upload or perform on the added documents. The available actions are: Save: Click to save the uploaded documents. Upload: Click to upload the documents. Edit: Click to edit the added documents. Delete: Click to delete the added documents.
   Tax Status	In this section, user can update the tax declaration details.
   TIN Type	Select the type of tax identification number. The available options are: Social Security Number Employer Identification Number Adoption Tax Identification Number Individual Tax Identification Number
   TIN Status	Select the status of tax identification number from the drop-down list. The available options are: TIN Applied For Missing TIN In correct TIN Certified Tin Captured But Not Certified Note: If the Citizenship Status is selected as Resident Alien or Citizen, the drop-down will appear. .The available options are: Certified Certified - Due for Recertification Uncertified - No W8-BEN Received Uncertified - Recertification Past Due Note: If the Citizenship Status is selected as Non Resident Alien, the drop-down will appear.
   Tax Identification Number	Specify the tax identification number. Note: Specify the TIN as per the TIN type format.
   Foreign Tax Identification Number	Specify the foreign tax identification number. Note: This field is optional.
   Form Type	Specify the form type for tax declaration. If the Non Resident Alien option is selected from the Citizenship Status drop-down list then the Form Type is defaulted to W8-BEN and disable. If the Citizen or Resident Alien option is selected from the Citizenship Status drop-down list then the Form Type is defaulted to W9 and disable.
   Valid From	Specify the date from which the form is valid.
   Certification Date	Specify the tax certification date.
   Tax Country Code	Displays the country code for tax.
   Tax Province Code	Search the tax province code. Note:This field is optional. This field displays the respective states drop-down list, if the applicant selects the Tax Country Code.
   Backup Withholding Code	Select the option from the drop-down list.The available options are: Missing TIN (A Type) Invalid Tin (B Type) IRS Induced (C Type) Customer Induced (D Type) W-8 Expired Note: This field is mandatory, if TIN is not certified.
   Valid Since	Specify the date from which the form is valid.
   Employment Details	In thi section user can capture the employment details of the applicant.
   Employment Type	Select the employment type. The available options are: Salaried Self Employed
   Salaried	Below field appears if the Salariedoption is selected from the Employment Type list. In this section user can capture salaried employment details. The below fields appears if salaried employment details are already captured. Employer Code Employer Name Employer Description Employer Address Employee Type Industry Type Organization Category Demographics Current Employer Working Since Working Till Employee ID Designation Level or Grade User can edit, view or delete already added details.
   Employer Code	Specify the employer code. OR Click to search the employer code. The pop-up appears to fetch the employer code. Specify Employer Code or Employer Name to fetch the details.
   Employer Name	Displays the employer name of the selected employee code.
   Employer Description	Specify the employer description.
   Employer Address	Specify the employer address.
   Employee Type	Select the employee type from the drop-down list. The available options are: Full Time Part Time Contract Permanent Note: This field is optional.
   Industry Type	Select the Industry Type from the drop-down list. The available options are: IT Bank Services Manufacturing Legal Medical Engineering School/College Others
   Organization Category	Select the organization type from the drop-down list. The available options are: Government NGO Private Limited
   Demographics	Select the demographics from the drop-down list. The available options are: Global Domestic
   Current Employer	Select whether the applicant works currently in this role. The available options are: Yes No
   Working Since	Select the employment start date.
   Working Till	Select the employment last date.
   Employee ID	Specify the employee ID.
   Grade	Specify the grade.
   Designation	Specify the designation.
   Self Employed	Below field appears if the Self Employed option is selected from the Employment Type list. In this section user can capture self-employment or professional details of customer. Below fields appears if self-employment or professional details are already captured. Professional Name Professional Description Professional Email ID Company /Firm Name Registration Number of Company Start Date End Date User can edit, view or delete already added details.
   Professional Name	Specify the professional name.
   Professional Description	Displays the professional description.
   Professional Email ID	Specify the professional email ID.
   Company /Firm Name	Specify the company or firm name.
   Registration Numberof Company	Specify the registration number.
   Start Date	Specify or select the start date of company.
   End Date	Specify or select the end date of company.
   <Added record tile>	In this tile user can view the added employment details. Below details appears in the tile: Employment Type <Current Employer> this flag appears only if Yes option is selected. Employer Name Working Dates Click to edit the added ID details. Click to view the added ID details. Click to delete the added ID details.

   Figure 2-2 Service Member Details

   
   

   
   Description of "Figure 2-2 Service Member Details"

   
   

   If service member option is selected as Yes , the service member details screen displays.

   For more information on fields, refer to the field description table below:

   Table 2-2 Service Member Details

   Fields	Description
   Service Member Details	In this section, user can capture the service member details, if the customer is service member.
   Employee ID	Specify the employee identification code. Note: This field is optional.
   Remarks	Specify the remarks.
   Service Branch	Specify the service branch of the customer. The available options are: Army Marine Corps Navy Air Force Note: This field is mandatory.
   Rank	Specify the rank from the drop-down list. Note: This field is mandatory.
   Pay Rate	Specify the pay rate from the drop-down list.
   Service Status	Specify the service status from the drop-down list.
   Service Obligation End date	Specify the end date of service obligation.
   Cover Under Armed Forces Benefits	Specify to indicate whether the customer is covered under the armed forces benefits.
   Unit Name	Specify the unit name of the customer.
   Order Number	Specify the order number of the service in which the customer is enrolled.
   Active Duty Start Date	Specify the date on which service is active.
   Active Duty End Date	Specify the date on which the service is ending.
   Notification Date	Specify the date on which the customer notified bank about the enrollment in service. This date cannot be future dated.
   Actions	Select the action to preform on the added record. The available actions are: Edit: Click to edit the added record. Delete: Click to delete the added record.

   Advanced Search

   User can perform an advanced search for the party by providing additional information.

   User can perform search on below party types:

   For Individual

   • First Name
   • Middle Name
   • Last Name
   • Date of Birth
   • Preferred Unique ID
   • Tax Identification Number
   • Mobile Number
   • Email

   For Non- Individual

   • Party ID
   • Business or Organization Name
   • Registration Number
   • Registration Date
   • Email
   • Customer Category

   To search for a party using the advanced search:

   1. Click the Advanced Search.The Search Party window appears based on the selected party type.

      Below screenshot refers the

      Figure 2-3 Advanced Search - Individual

      
      

      
      Description of "Figure 2-3 Advanced Search - Individual"

      
      
   2. Click Fetch to search all the parties. All the parties in system appears in the table.

      OR

      Enter the search criteria and click Fetch.

   The search result appears based on the search criteria.

To upload document for fetching customer information:

3. Click Upload ID to fetch the customer information from the uploaded documents.
   The Applicants - Upload ID screen displays.

   Figure 2-4 Application Entry - Upload ID

   
   

   
   Description of "Figure 2-4 Application Entry - Upload ID"

   
   
4. Specify the relevant details. For more information on fields, refer to the field description table below.

   Table 2-3 Applicants - Upload Document – Field Description

   Field	Description
   Document Name	Select the document name from the drop-down list. The available options are: Driving License Passport
   Country of Issue	This field is defaulted for the document name is selected. Note: This field is editable.
   Upload Document	Click on Select a file or drop one here to browse and upload the document from the local system. Note: PNG and JPEG file formats are supported.

5. On uploading the document, the details are fetched and appears in the Verify Information screen.
   The Verify Information screen displays.

   Figure 2-5 Verify Information

   
   

   
   Description of "Figure 2-5 Verify Information"

   
   
6. On the Verify Information screen, the fields are pre-populated with extracted data. For more information on fields, refer to the field description table below.

   Table 2-4 Verify Information – Field Description

   Field	Description
   First Name	The information in this field is automatically populated with the extracted data. User can modify the first name of the applicant if required.
   Middle Name	The information in this field is automatically populated with the extracted data. User can modify the middle name of the applicant if required.
   Last Name	The information in this field is automatically populated with the extracted data. User can modify the last name of the applicant if required.
   Date of Birth	The information in this field is automatically populated with the extracted data. User can modify the date of birth of the applicant if required.
   Gender	The information in this field is automatically populated with the extracted data. User can modify the gender of the applicant if required.
   Unique ID Type	Displays the unique ID type of the applicant based on the document uploaded.
   Unique ID Number	The information in this field is automatically populated with the extracted data. User can modify the Unique ID number of the applicant if required.
   ID Status	The information in this field is automatically populated with the extracted data. User can modify the ID status of the applicant if required.
   Preferred ID	The information in this field is automatically populated with the extracted data. User can modify the preferred ID by clicking Yes or No.
   Issue Date	This field is pre-populated with the extracted data. Modify the issue date of the driving license, if required. This field appears only if the Document Name is selected as Driving License.
   Unique Id Expiry Date	The information in this field is automatically populated with the extracted data. User can modify the unique ID expiry date of the applicant, if required.
   Place Of Issue	The information in this field is automatically populated with the extracted data. User can modify the place of issue of the applicant, if required.
   Address Type	Select the address type for the applicant from the drop-down list. Residential Address Communication Address
   Current Address	Select to indicate if entered address can be marked as current address type.
   Preferred Address	Select to indicate if the selected address type as preferred address type.
   Address	Specify the address to search for the already captured address. Depending on the setup, when a user inputs a few characters, the system retrieves the corresponding address that has already been recorded Based on the selection, the fields are fetched in the address section.
   Address Line 1	Specify the building name.
   Address Line 2	Specify the street name.
   Address Line 3	Specify the city or town name.
   Country	Select and search the country code.
   State / Country Sub Division	Specify the state or country sub division. This field appears based on the selected country code.
   Zip Code / Post Code	Specify the zip or post code of the address.
   Address From	Select the date when the applicant began residing at the specified address.
   Address To	Select the date when the applicant last lived at the specified address.
   Update Address	Select the option whether the address has to be updated with the extracted data. The available options are: Yes No

7. Click Save to save pre-populated the data fields in the Customer Information screen.
8. Click OK to override the data fields with the extracted data. also click Cancel to cancel the override action and return to the Verify Information screen.
9. Click Next to navigate to the next data segment, after successfully capturing the data. The system will validate all mandatory data segments and data fields. If mandatory details are not provided, the system displays an error message for the user to take action. User will not be able to proceed to the next data segment, without capturing the mandatory data.

   Note:

   If the Allow existing customer only option is enabled based on the host parameter at the business product level, the system allows only eligible accounts that exist in the host to open an IRA Money Market Savings Account.