5.2 Manual Decision

The topic describes the manual decision process.

In this data segment user can change the applicant KYC status.

To perform manual debit assessment:

  1. Click Next in previous screen to proceed with the next data segment, after successfully capturing the data.
    The Manual Decision data segment appears.
  2. Select appropriate option to proceed for manual decision.

    Table 5-2 Manual Decision

    Field Name Description
    Product Details

    In this section displays the product details.

    Image Displays the account type.
    Account Type Displays the type of account.
    Product Name Displays the product name.
    User Recommendation Select the recommended option to change the debit decision manually.
    The available options are:
    • Approve
    • Reject
    Reject Reason Select the reason for rejection the application.
    Remark Specify the remarks for manual debit decision.
  3. Proceed by clicking Next to move to the subsequent data segment once the data has been successfully captured. The system will verify all required data segments and fields. If any essential information is missing, an error message will be shown to prompt the user to address the issue. Users must complete the mandatory data before they can advance to the next segment.