This topic provides the systematic instructions to capture the stake holder details related information for the business.

1. Click Next in Customer Information screen to proceed with the next data segment, after successfully capturing the data.
2. Select + Add Stakeholder to add the Stake holders for the business.
   The Stake Holder Details screen displays.

   Figure 2-8 Stakeholder Details

   
   

   
   Description of "Figure 2-8 Stakeholder Details"

   
   
3. Specify the fields on Stake Holder Details screen.

   Note:

   The fields, which mentioned as Required, are mandatory.

   For more information on fields, refer to the field description table.

   Table 2-5 Stake Holder Details – Field Description

   Field	Description
   Stake Holder Type	Select the stake holder type from the drop-down list. The available options are: Owners Authorized Signatories Guarantors Suppliers
   Existing Customer	Select the toggle to indicate if the customer is an existing customer or not.
   CIF Number	Click Search icon and select the CIF Number of the Stake Holder.
   Owners	Displays the ownership details of the business. This fields appears only if the Stake Holder Type is selected as Owners.
   Ownership Percentage	Specify the ownership percentage.
   Associated Since	Select the date from when the Stake Holder is associated with the business.
   Authorized Signatories	Displays the authorized signatories details for the business. For the existing customers, the Signature details will be in read-only mode. For the new customers, the user will be able to add, edit and delete the Signature details. These fields appears only if the Stake Holder Type is selected as Authorized Signatories.
   Associated Since	Select the date from when the Stake Holder is associated with the business.
   Signatures	Click to upload the signatures for the customer. Click Add button to add the additional signatures. Click Cancel button to discard the added details. On Submit, signature will be handed off to Oracle Banking Party.
   Upload Signatures	Drag and drop the signature file or click on Select or drop files here to browse and upload the signature from the local system. Note: PNG & JPEG file formats are supported.
   Uploaded Signatures	Displays the uploaded signature. This field appears only for the new customers.
   Remarks	Specify the remarks related to the signature. This field appears only for the new customers.
   Signature ID	Displays the signature ID for the added signature.
   Signature	Displays the added signature.
   Remarks	Displays the remarks for the added signature.
   Action	Click to edit the added signatures. Click to delete the added signatures.
   Guarantors	Displays the guarantor details for the business. Click to add guarantor details. These fields appears only if the Stake Holder Type is selected as Guarantors.
   Line of Business	Select the line of business for the guarantor/supplier. The available options are: Facility Supply Chain Finance Trade Lending Cash Management Liquidity Management Virtual Account Management
   Scope	Specify the scope of the guarantor in the business.
   Guarantee Start date - Expiry date	Select the guarantee start and expiry date.
   Guarantee amount	Specify the guarantee amount for the business.
   Description	Specify the description for the guarantor.
   Suppliers	Displays the supplier details for the business. Click to add supplier's details. These fields appears only if the Stake Holder Type is selected as Suppliers.
   Line of Business	Select the line of business for the guarantor/supplier. The available options are: Facility Supply Chain Finance Trade Lending Cash Management Liquidity Management Virtual Account Management
   Item Name	Specify the item name of the supplier.
   Quantity	Specify the quantity of the item.
   Supply Frequency	Specify the supply frequency.
   Start Date – End Date	Select the start and end date for the supplier.
   Delete	Click this icon to delete the row.

4. Disable the Existing Customer toggle to onboard the New Customers.

   Note:

   By Default, the Existing Customer is enabled.
   The Customer Onboarding screen displays.

   Figure 2-9 Customer Onboarding

5. Select the Customer Category from the drop down list.
   The available options are

   • Individual
   • Small and Medium Business (SMB)
6. Select the Customer Category as Individual.
   The Customer Onboarding – Individual screen displays.

   Figure 2-10 Customer Onboarding – Individual

7. Specify the fields on Customer Onboarding - Individual screen.

   Note:

   The fields, which mentioned as Required, are mandatory.

   For more information on fields, refer to the field description table.

   Table 2-6 Customer Onboarding - Individual – Field Description

   Field	Description
   Customer Category	Specify the customer category from the list. The available options are: Individual Small and Medium Business (SMB)
   Existing Customer	Select to indicate if customer is existing customer.
   Applicant Role	Displays the applicant role. The first customer which is added while initiating an application is considered as primary applicant. By default the Primary Applicant option appears in this field. This field is enabled if you add customer other than the primary customer. You can select role from the available options: Joint Guarantor
   CIF Number	Search and select the CIF number. This field appears for only existing customers. Once the CIF number is selected, the system identify whether the entered CIF number matches the Office of Foreign Assets Control (OFAC) list. If response is positive then error appears stating Invalid Customer Status. The account opening process is not initiated with that customer.
   Income Reliant	Select to indicate whether the applicant is income reliant. The applicant’s financial details are captured only if this indication is selected.
   Title	Select the title of the applicant from the drop-down list.
   First Name	Specify the first name of the applicant.
   Middle Name	Specify the middle name of the applicant.
   Last Name	Specify the last name of the applicant.
   Name in Local Language	Specify the name in local language of the applicant.
   Gender	Specify the Gender of the applicant from the drop-down list.
   Date of Birth	Select the date of birth of the applicant.
   Resident Status	Select the residential status of the applicant from the drop-down list. Available options are: Resident Non-Resident
   County of Residence	Search and select the country code of which the applicant is a resident.
   Birth Country	Search and select the country code where the applicant has born.
   Nationality	Search and select the country code where the applicant has nationality.
   Citizenship By	Search and select the country code for which applicant has citizenship.
   Marital Status	Select the marital status of the customer from the drop-down list. Available options are: Married Unmarried Legally Separated Widow
   Customer Segment	Select the segment of the customer. Available options are: Emerging Affluent High Net worth Individuals Mass Affluent Ultra HNI
   Customer Category	Select the category of the customer.
   Preferred Language	Select the preferred language.
   Preferred Currency	Select the preferred currency.
   Details Of Special Need	Select the special need details. Available options are: Blindness Cerebral Palsy Low vision Locomotor disability Leprosy-cured Mental retardation Mental illness Hearing Impairment
   Remarks For Special Need	Specify the remarks for the special need selected.
   Relationship Manager ID	Search and select the Relationship Manager ID for the applicant.
   Staff	Select the toggle to indicate if the customer is employee of the bank.
   Profession	Select the profession of the customer.
   Insider	Select to indicate if you are insider of the bank.
   Role	Select the role. This field appears if you select the Insider option.
   Politically Exposed Person	Select to indicate if you are politically exposed person.
   Address	This section displays the added address of the applicant. It is mandatory to add communication address of the applicant. Click to add address details. Click to perform below actions on the added address details, To view the address details, click View. To edit the address details, click Edit. To delete the address details, click Delete.
   Address Type*	Select the address type for the applicant from the drop-down list. Permanent Address Residential Address Communication Address Office Address .
   Location	Select and search the location.
   Preferred Address	Select to indicate if you want the selected address type as preferred address type.
   Address From	Select the date from when you are connected with the given address.
   Address To	Select the date till when you were connected with the given address.
   Mark communication address as same	Select to indicate whether the given address is same as communication address. This field appears if you select the Permanent Address option from the Address Type list.
   Address Line 1	Specify the building name.
   Address Line 2	Specify the street name.
   Address Line 3	Specify the city or town name.
   State / Country Sub Division	Specify the state or country sub division.
   Address To	Select the date till when you were connected with the given address.
   Country	Select and search the country code.
   Zip Code / Post Code	Specify the zip or post code of the address.
   Addition Info	In this section you can provide addition information.
   Sub Department	Specify the sub department.
   Department	Specify the department.
   Building Number	Specify the building number.
   Post Box	Specify the post box code.
   District Name	Specify the district name.
   Floor	Specify the floor number.
   Room	Specify the room number.
   Locality	Specify the locality.
   Landmark	Specify the landmark.
   Contact Name / Narrative	Specify the name of the contact person.
   Media	In this section you can provide digital contact details.
   Mobile	Click to add mobile details.
   ISD code	Specify the international subscriber dialing code of the mobile number.
   Mobile Number	Specify the mobile number.
   Preferred	Select to indicate if the given mobile number is the preferred number.
   Action	You can edit or delete the added mobile details.
   Email	Click to add email details.
   Email Id	Specify the email ID.
   Preferred	Select to indicate if the given email ID is the preferred ID.
   Action	You can edit or delete the added email details.
   Phone	Click to add phone details.
   ISD code	Specify the international subscriber dialing code of the phone number.
   Area Code	Specify the area code of the phone number.
   Preferred	Select to indicate if the given phone number is the preferred number.
   Action	You can edit or delete the added phone details.
   Swift	Click to add swift details.
   Business Identifier Code	Specify the business identifier code.
   Address Line 1	Specify the address from line 1 to line 4.
   Preferred	Select to indicate if the given swift details are the preferred details.
   Action	You can edit or delete the added swift details.
   FAX	Click to add fax details.
   ISD Code	Specify the international subscriber dialing code of the phone number.
   Fax Number	Specify the fax number details.
   Preferred	Select to indicate if the given fax number is the preferred number.
   Signatures	In this section you can add new signature and view the already added signature of the customer. Click to add upload signature. Click Add button to add the additional signatures. Click Cancel button to discard the added details. On Submit, signature will be handed off to Oracle Banking Party.
   Upload Signature	Drag and drop the signature file or click on Select or drop files here to browse and upload the signature from the local system. PNG & JPEG file formats are supported.
   Uploaded Signature	Displays the uploaded signature.
   Remarks	Specify the remarks related to the signature.
   Signature ID	Displays the signature ID for the added signature.
   Signature	Displays the added signature.
   Remarks	Displays the remarks for the added signature.
   Action	Click to edit the added signatures Click to delete the added signatures.
   ID Details	You can add, view and edit the ID details in this section. Click to add ID details.
   ID Type	Specify the ID type. The available options are: ITIN Driving License ATIN EIN SIN Passport SSN
   ID Status	Specify the status of the selected ID type. The available options are: Verification Pending Applied For Available Notice Received
   Unique ID	Specify the unique identification code of the selected type. You can enter the unique ID only if the ID Status is Available.
   Place Of Issue	Specify the place where the ID is issued to the user.
   Issue Date	Specify the date from which the ID is valid.
   Expiration Date	Specify the date till which the ID is valid.
   Remark	Specify the remark.
   Action	Click to add the entered ID details. Click to edit the added ID details Click to delete the added ID details.
   Supporting Document	This section displays the status of the supporting documents that customer provides to get onboard. You can view, Total Documents – Counts of total documents Document Submitted – Count of the document that are submitted Document Pending – Count of the document that are pending Click to add the document. The Document popup appears. Below fields appears in the popup.
   Document Name	Specify the name of the document.
   Document Number	Specify the unique number of the selected document.
   Document Issue Date	Specify the date from which the document is valid.
   Document Expiry Date	Specify the date on which the document is expired.
   Upload Documents	Drag and drop the document file or click the Select or drop files here link to browse and upload the document. PNG & JPEG file formats are supported.
   Tax Declaration	You can update the tax declaration details in this section.
   Form Type	Specify the form type for tax declaration. The available options are: W8-BEN Standard W9 Standard This field appears only for new customer. In case of W8- Ben Standard form for existing customer, If the form is valid then no need to capture these details. If the form is expired then the details must be captured.
   Valid From	Specify the date from which the form is valid.
   Valid Till	Specify the date on which the document is expired. This field appears only if the W8-BEN Standard option is selected from the Form Type list.
   Remarks	Specify the remarks.
   Service Member Details	You can capture the service member details in this section, if the customer is service member.
   Unit Name	Specify the unit name of the customer.
   Service Branch	Specify the service branch of the customer. The available options are: Army Marine Corps Navy Air Force
   Remarks	Specify the remarks.
   Order Number	Specify the order number of the service in which the customer is enrolled.
   Notification Date	Specify the date on which the customer notified bank about the enrollment in service. This date cannot be future dated.
   Employee ID	Specify the employee identification code.
   Cover Under Armed Forces Benefits	Specify whether the customer is covered under the armed forces benefits.
   Active Duty Start Date	Specify the date on which service is active.
   Active Duty End Date	Specify the date on which the service is ending.
   Save	Click Save to save the details.

8. Click Upload Document to fetch the customer information from the uploaded documents.
   The Customer Information - Upload Document screen is displayed.
9. Select the Customer Category as Small and Medium Business.
   The Customer Onboarding – Small and Medium Business screen displays.

   Figure 2-11 Customer Onboarding – Small and Medium Business

   Refer to the field description table in Customer Information data segment for the detailed explanation.

   If the Customer Category is selected as Small and Medium Business.

   The Customer Onboarding – Small and Medium Business screen is displayed.

10. Specify the required details in the fields.

    Note:

    The fields, which mentioned as Required, are mandatory.

    For more information on fields, refer to the field description table.

    Table 2-7 Customer Onboarding – Small and Medium Business (SMB) – Field Description

    Field	Description
    Existing Customer	Select the toggle to indicate if the customer is existing customer. By default, this toggle is disabled.
    Doing Business As	Specify the name of the business.
    Registration Number	Specify the registration number of the business.
    Date of Registration	Select the registration date of the business.
    Country of Registration	Click Search icon and select the country code where the business is registered.
    SMB Classification	Select the SMB Classification from the drop-down list. The available options are: Micro Small Medium
    Customer Category	Click Search icon and select the customer category. By default, it is selected as SMB.
    SMB Registration Number	Specify the SMB registration number.
    Tax Identification Number	Specify the tax identification number of the SMB customer.
    Goods and Service Tax ID	Specify the goods and service tax ID.
    Business License	Specify the business license.
    Preferred Language	Click Search icon and select the preferred language.
    Preferred Currency	Click Search icon and select the preferred currency.
    Relationship Manager ID	Specify the relationship manager ID.
    Upload Logo	Click Upload Logo button to upload the logo for the business.
    Address	This section displays the added address of the applicant. It is mandatory to add communication address of the applicant. From the option icon perform below actions on the added address details. To view the address details, click View. To edit the address details, click Edit. To delete the address details, click Delete. Click add icon to add multiple address.
    Address Type	Select the address type for the applicant from the drop-down list. The available options are: Permanent Address Residential Address Communication Address Office Address One of the address types must be Communication Address.
    Location	Select and search the location.
    Preferred Address	Select to indicate if you want the selected address type as preferred address type.
    Address From	Select the date from when you are connected with the given address.
    Address To	Select the date till when you were connected with the given address.
    Mark communication address as same	Select to indicate whether the given address is same as communication address. This field appears if you select the Permanent Address option from the Address Type list.
    Address Line 1	Specify the building name.
    Address Line 2	Specify the street name.
    Address Line 3	Specify the city or town name.
    State / Country Sub Division	Specify the state or country sub division.
    Country	Select and search the country code.
    Zip Code / Post Code	Specify the zip or post code of the address.
    Addition Info	In this section you can provide addition information.
    Sub Department	Specify the sub department.
    Department	Specify the department.
    Building Number	Specify the building number.
    Post Box	Specify the post box code.
    District Name	Specify the district name.
    Floor	Specify the floor number.
    Room	Specify the room number.
    Locality	Specify the locality.
    Landmark	Specify the landmark.
    Contact Name / Narrative	Specify the name of the contact person.
    Media	In this section you can provide digital contact details.
    Mobile	Click to add mobile details.
    ISD Code	Specify the international subscriber dialing code of the mobile number.
    Mobile Number	Specify the mobile number.
    Preferred	Select to indicate if the given mobile number is the preferred number.
    Action	You can edit or delete the added mobile details.
    Email	Click to add email details.
    Email ID	Specify the email ID.
    Preferred	Select to indicate if the given email ID is the preferred ID.
    Action	You can edit or delete the added email details.
    Phone	Click to add phone details.
    ISD Code	Specify the international subscriber dialing code of the phone number.
    Area Code	Specify the area code of the phone number.
    Preferred	Select to indicate if the given phone number is the preferred number.
    Action	You can edit or delete the added email details.
    Swift	Click to add Swift details.
    Business Identifier Code	Specify the business identifier code.
    Address Line 1	Specify the address from line 1 to line 4.
    Preferred	Select to indicate if the given swift details are the preferred details.
    Action	You can edit or delete the added email details.
    FAX	Click to add FAX details.
    ISD Code	Specify the international subscriber dialing code of the phone number.
    Fax Number	Specify the fax number details.
    Preferred	Select to indicate if the given fax number is the preferred number.
    Action	You can edit and delete the already added signature.

11. Click Save to save the details.