This topic explains the systematic instructions to view all failed transactions log errors posted by product processors.

1. On the homepage, click Menu and click Operational Ledger and then click Enquiry. Under Enquiry, and click Transaction Log Error Details.
   The Transaction Log Error Details screen displays.

   Figure 3-2 Transaction Log Error Details

   
   

   
   Description of "Figure 3-2 Transaction Log Error Details"

   
   
2. Specify the following details, for more information on fields, refer to the field description table below.

   Table 3-2 Transaction Log Error Details

   Field	Description
   Transaction Reference Number	Select the transaction reference number from the option list to view the failed transaction details.
   Transaction Branch	Select the transaction branch from the option list to view the failed transaction details.
   Source System	Select the source system from the option list to view the failed transaction details.
   Event Code	Select the event code from the option list to view the failed transaction details.
   Triggered Via	Select the triggered via of the transaction from the drop-down. The options are: API Batch

3. After specifying the above details, perform one of the following actions:
   • Click the Search button to view all failed transactions during chart account handoff.
   • Click the Reset button to clear the search criteria.