Table of Contents List of Figures Title and Copyright Information Preface Purpose Before you Begin Pre-requisites Audience Documentation Accessibility Critical Patches Diversity and Inclusion Related Resources Conventions Screenshot Disclaimer Acronyms and Abbreviations Post-requisites 1 Purpose 2 Topology 3 Common Configurations 3.1 ODA Configurations 4 Configuring Channels in ODA 4.1 Web Channel 4.2 Android Channel 4.3 iOS Channel 4.4 Facebook Channel 4.5 Alexa Channel 4.6 WhatsApp Channel 5 Configuration in OBDX 6 Standalone WhatsApp/Facebook messenger integration with OBDX Index