Table of Contents

• Title and Copyright Information
• Preface
  • Purpose
  • Before you Begin
  • Pre-requisites
  • Audience
  • Documentation Accessibility
  • Critical Patches
  • Diversity and Inclusion
  • Related Resources
  • Conventions
  • Screenshot Disclaimer
  • Acronyms and Abbreviations
  • Basic Actions
  • Symbols and Icons
  • Post-requisites
• 1 Chatbot Mobile Banking Application
  • 1.1 Launch Chatbot Application
  • 1.2 LOG-OUT from Chatbot Application
  • 1.3 View Account Balance
  • 1.4 Fund Transfer- Existing Payee
  • 1.5 Bill Payment
  • 1.6 View Recent Transactions
  • 1.7 ATM / Branch Locator
  • 1.8 Inquire about user's spends
  • 1.9 Inquire Upcoming Payments
  • 1.10 View Credit Card Details
  • 1.11 View Loan Account Details
  • 1.12 Inquire about products
  • 1.13 Finance Inquiry
  • 1.14 FAQ
• 2 Chatbot on Facebook Messenger
  • 2.1 LOG-IN to Chatbot Application
  • 2.2 LOG-OUT from Chatbot Application on Facebook
  • 2.3 View Account Balance
  • 2.4 Funds Transfer - Existing Payee
  • 2.5 Bill Payment
  • 2.6 View Recent Activities
  • 2.7 ATM / Branch Locator
  • 2.8 Inquire about products
  • 2.9 Inquire about user's spends
  • 2.10 Inquire Upcoming Payments
  • 2.11 View Loan Account Details
  • 2.12 View Credit Card Details
  • 2.13 FAQ
• 3 Chatbot on WhatsApp
  • 3.1 LOG-IN to WhatsApp Application
  • 3.2 LOG-OUT from Chatbot Application on Facebook
  • 3.3 View Account Balance
  • 3.4 Funds Transfer - Existing Payee
  • 3.5 Bill Payment
  • 3.6 View Recent Activities
  • 3.7 ATM / Branch Locator
  • 3.8 Inquire about user's spends
  • 3.9 Inquire Upcoming Payments
  • 3.10 View Credit Card Details
  • 3.11 View Loan Account Details
  • 3.12 Inquire about products
  • 3.13 Finance Inquiry
  • 3.14 Open TD Account
  • 3.15 Instant Savings Account Opening
  • 3.16 Promise to Pay
    • 3.16.1 Create a Promise
    • 3.16.2 Make payment
• Index