13.4 Charges Inquiry

To view and download the Charges Inquiry:

  1. From the Dashboard, click Toggle menu, click Virtual Account Management, then click statements. From the Statements, click Charges inquiry.

    Through this option, the user can search and view the charges collected for Virtual Account activity to be informed of the costs associated with its use. The user can also download the charges list as a statement in csv format.

  2. In the Party Name field, select the party name and ID from the drop-down list.
  3. Select the Charge Description to select the charge type.
  4. In Collection Status field, select the collection status.
  5. In the From Date field, select the date from which statement is needed from the calendar.
  6. In the To Date field, select the date to when the statement is needed from the calendar.
  7. User can perform any of the following action:
    • Click Search
    • Click Reset to reset the entered data.
    • Click Cancel to cancel the transaction.
    Based on search criteria, the Charges Inquiry – Charges Inquiry screen appears.
    For more information on fields, refer to the field description table.

    Table 13-8 Charges Inquiry - Field Description

    Field Description
    Party Name

    Select the party name and ID from the drop down list to view the special rates of the applicable Virtual Accounts.

    By default, the primary party of the logged-in user is selected.

    Note:

    Based on the party name selection, the mapped Virtual Accounts are displayed.
    Charge Description Select the Charge Description.
    Collection Status
    Select the collection status. The available options are
    • Success
    • Failed
    • Pending
    From Date Select the date from which statement is required.

    This field is displayed only if the Statement Type is selected as PDF.

    To Date

    Select the date to which statement is required.

    This field is displayed only if the Statement Type is selected as PDF.

    Table 13-9 Charges Inquiry – Charges List

    Field Description
    From Date

    Displays the date from when the statement is needed from the calendar.

    Error Description Displays the error description for the failed charges.

    Note:

    This field displays only if the Collection Status is Failed.
    To Date Displays the date till when the statement is needed from the calendar.
    Description Displays the charges description.
    Account No. & Name Displays the charges account number and name.
    Amount Displays the charge amount
    Collection Amount Displays the collection amount.
    Collection Date Displays the collection date
    Collection Status Displays the collection status.
    Exchange Rate Displays the exchange rate of the charges.
    Additional Info Displays the additional info of the charges
    Description Displays the description of the charges.

    Figure 13-12 Charges Inquiry – Charges List



  8. Click Manage Columns to reorder or modify or save column preferences in transaction inquiry screen.
    Charges List – Manage Columns overlay screen appears.

    Figure 13-13 Charges List – Manage Columns



User can Perform any of the following action:

  • Click Apply to apply the modified columns preferences.
  • Click Reset to reset the columns preferences.

  1. Click Download and select the option PDF or CSV from the drop-down list.

    The Select Columns overlay screen appears.

    Figure 13-14 Charges List – Select Columns



  2. Click Download to download the transaction summary in PDF or CSV format with selected columns.