1 Loans And Finances

This topic describes the overview of retail loan features supported in Oracle Banking Digital Experience application.

A loan is nothing but an amount of money that is lent by a bank to a borrower for a certain period of time. Banks charge borrowers interest for the amount lent. Hence, loan accounts are valuable income generating assets for banks. It is therefore important for banks to enrich the end user’s loan servicing experience so as to increase user satisfaction and retention. To achieve this, banks are constantly making efforts to enhance the online channel banking experience for their users by introducing and revamping loans servicing features on the digital platform.

The application provides a platform by which banks can offer their users an enriching online banking experience in servicing their loans.

Users can manage their banking requirements efficiently and effectively through the OBDX self-service channels. The loan module offers users a host of services that include, but are not limited to, viewing their loan account details, schedules and balances and also the facility to make loan repayments.

Note:

In application

  1. Account searchable drop-down will allow user to search the account number basis on the Account Number, Account Name, or Account Currency or Branch Code.
  2. Bank can configure the fields to be shown as additional values in the accounts drop-down.

Features Supported In the Application

The Oracle Banking Digital Experience loans module of the OBDX application supports the following features:

Pre-requisites

  • Transaction access is provided to Oracle Banking Digital Experience user.
  • Loan accounts are maintained in the host system under a party ID mapped to the user.
  • Overview Widget
    This topic describes the Overview widget, which displays the customer’s holdings across various account types, including Current and Savings Accounts, Term Deposits, Loans, Investments, and Credit Cards.