This topic provides the systematic instructions to users to activate inactive cards.

User might need to activate a credit card in the following cases:

• A new card is issued to the user, which needs to be activated
• The card which was in Deactivate state is now ready for use.

While initiating a request to activate a card, the user is required to specify the reason for which the card is being activated.

Once a card has been activated, it will no longer be displayed under inactive cards and will be available on the credit cards dashboard under the section listing down all the active credit cards.

To activate a deactivated card:

1. Perform anyone of the following navigation to access the Credit Card Details screen.
   • From the Dashboard, click Overview widget, click on the Credit Cards card. Under the Cards, click on the Credit Card List , click on the Activate link.
   • From the Dashboard, click Toggle menu, then click Menu, and then click Cards . Under the Cards, click on the Credit Card List , click on the Activate link.
   • From the Search bar, type Credit Cards – Credit Cards and press Enter, then click on the Activate link.

   The Credit Card Details screen appears.

2. Click on the Activate button for the inactive card that needs to be activated.
   The Activate Card popup screen appears.

   Figure 2-2 Activate Card

   
   

   
   Description of "Figure 2-2 Activate Card"

   
   

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 2-2 Activate Card - Field Description

   Field Name	Description
   Reason	The user is required to specify the reason for which the card is being activated. The options are: Deactived New
   Comments	The user can define any additional specifications as to the reason for which the card is being activated. This field is optional.

3. From the Reason list, select appropriate reason for card activation.
4. In the Comments field, enter the comment for the card activation.
5. Perform one of the following actions:
   • Click Submit to activate the card.

     The Confirmation popup appears, asking you to confirm the activation of the card.

   • Click Cancel to cancel the transaction.
6. Perform one of the following actions:
   • Click Confirm to activate the card.

     The success message appears, along with the service request number.

   • Click No to cancel the transaction.
7. Perform one of the following actions:
   • Click Transaction Details to view the details of the transaction in read mode.
   • Click Card Details to navigate to the Credit Card Details page of that card.
   • Click on the Credit Cards redirects to Credit Card List page.
   • Click on the Go to Dashboard to navigate back to Dashboard page.