This topic provides the systematic instructions to users to pay their utility bills online without registration.

Through this feature, users are able to pay their bills quickly, securely and at their own convenience. The user can initiate bill payment transactions to Payment and Presentment and Payment type of billers who allow quick payment.

To pay a bill:

1. Navigate to the Quick Payments screen.
2. Perform one of the following actions:
   • Select the Bill Payment tab.

     The system displays the Payment and Presentment and Payment type of billers.

   • Enter the Biller Category/Name.

     The system displays the existing billers based on the details entered.

3. Click on the V icon against the category to which the biller type for the bill payment is to be done.
   The system displays the Billers list.

   Figure 10-1 Quick Bill Payment

   
   

   
   Description of "Figure 10-1 Quick Bill Payment"

   
   

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 10-1 Quick Bill Payment - Field Description

   Field Name	Description
   Search	This field enables the user to search for a specific existing biller by entering the biller name, nick name, category etc.
   Category	Displays the categories as maintained in the administrator biller maintenance screen. On selecting a biller from the Biller Name dropdown, the category, sub-category & location of the biller as maintained in the administrator biller maintenance screen are displayed. The Sub-Category is displayed if sub-categories are maintained under the selected Biller Category.
   Biller	Select the biller as maintained in administrator biller maintenance Each biller will consist of the following details:- Biller Name Biller Category Biller Sub-Category (if maintained)

4. Click on the biller name/category icon to which the biller type for the bill payment is to be done.
   The Quick Payment- Bill Payment screen appears with the details.

   Figure 10-2 Quick Payment- Bill Payment

   
   

   
   Description of "Figure 10-2 Quick Payment- Bill Payment"

   
   

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 10-2 Field Description

   Field Name	Description
   Biller Photo	Displays the biller’s photo, if uploaded, against each biller name. If the biller’s photo is not uploaded, the initials of the biller will be displayed in place of the photo.
   Biller Name	Displays the biller details as following: Biller Name Biller Category Biller Sub-Category (if maintained)
   Biller Nickname	Displays the nickname for the selected biller.
   Billing Amount	Specify the bill amount that is to be paid by the user.
   City/Area	Displays the City/Area of the biller.
   Biller Type	On selecting the biller name, the bill type is displayed. The bill type can be: Presentment: Bill is of Presentment type Payment: Bill is of Payment type Presentment and Payment: Bill is of Presentment and Payment type
   Consumer Information
   Customer Name	Specify the name of the customer whose bill payment is to be made.
   Bill ID	Specify the bill ID of the customer for whom the bill payment is to be done.
   Biller Specific Fields	The fields will be dependent on the biller type selected. Enter information as required.
   Payment Details
   Following fields appear for Presentment and Presentment and Payment type of billers.
   Payment Mode	Specify the payment methods accepted as maintained for the biller by Bank Administrator. The payment type can be: Account: The user can pay bills using their current and savings bank account Credit Card: The user can pay bills using their credit cards; user has to select the month and year of expiry. Debit Card: The user can pay bills using their debit cards. Note: Depending on the payment method selected, the values in the drop-down will list either the user’s Current and Savings accounts, Credit Cards or Debit Cards.
   Show Limits	Displays the transfer limit for the selected channels.
   Account Number	Select the source CASA account through which you wish to pay the bill. This field appears only if you have selected the option Account in the Payment Type field.
   Debit Card Number	Select the debit card number through which you wish to pay the bill. This field appears only if you have selected the option Debit Card in the Payment Type field.
   Credit Card Number	Select the credit card number through which you wish to pay the bill. This field appears only if you have selected the option Credit Card in the Payment Type field.
   Expiry Date	Specify the month and year in which the credit card will expire. This field appears only if you have selected the option Credit Card in the Payment Type field.
   Do you have any attachments?	Drag and drop or click icon to browse and attach a document against one bill payment record. Note: One or multiple documents can be attached per bill payment. By default, the supported formats are JPEG, PNG, PDF, TXT, ZIP, and DOC. The maximum allowed file size will be 5 MB.

5. In the Billing Amount field, enter the payable bill amount.
6. Under the Consumer Information section, enter the following details:
   1. In the Customer Name field, enter the customer’s name which to be created under the selected biller.
   2. In the Bill ID field, enter the bill ID of the customer.
7. In the biller specific fields, enter information as required.
8. Under the Payment Details section,
   1. From the Payment Mode list, select an option of choice to identify the mode through which payment will be made.
      The values will be populated on the basis of selection.

      Perform one of the following actions:

      • If you have selected the Account option,

        Select the source CASA account through which you wish to pay the bill.

      • If you have selected the Debit Card option,

        Select the debit card through which you wish to pay the bill.

      • If you have selected the Credit Card option,
        1. From the Credit Card Number list, select the credit card through which you wish to pay the bill.
        2. From the Expiry Date lists (month and year), select the Card Expiry Date.
9. Click on the Show Limits link to view the transaction limits.
   The Show Limits overlay screen appears. For more information, refer the Show Limits section under the Register Biller transaction.
10. In the Pay field, select the option to indicate when the bill payment will be processed.
    Perform one of the following actions:

    • If you select the option Pay Now,

      The bill payment will be processed on the same day.

    • If you select the option Pay Later,

      Select the date on which you want to process the bill, from the Scheduled Date field.

11. In the Do you have any attachments? field, drag and drop or click icon to browse and attach a document against one bill payment record if you wish to attach a document against the bill record.

    Note:

    Click icon against attached zip file to remove it.
12. Perform one of the following actions:
    • Click Submit.

      The Review screen appears.

    • Click Cancel to cancel the transaction.
13. Perform one of the following actions:
    • Verify the details and click Confirm.

      The success message for the bill payment request initiation for biller appears along with the reference number.

    • Click Back to navigate back to the previous screen.
    • Click Cancel to cancel the transaction.
14. Perform one of the following actions:
    • Click Register Biller to add this biller.
    • Click View Bill Payment History to the past bill payment transactions.
    • Click Go to Dashboard to go to the Dashboard screen.
    • Click Transaction Details to view the details of the transaction.
    • Click View Bills to view past bill payment history.