1.9 Joint Applicant Information

This topic documents the section of the joint application information in which joint applicant information can be entered.

This step is displayed in joint application forms only. You will be able to specify whether the joint applicant is an existing customer of the bank or not. If the joint applicant is an existing customer of the bank, you will only be required to specify their customer ID, their name and date of birth. The system will validate this information and you can proceed with the application form. You will not be required to provide any personal information of the applicant since this information is already available with the bank. The employment and financial information sections of the joint applicant (if enabled for the product application) will be displayed and can be modified. If the joint applicant is new to the bank, you will be required to furnish personal as well as employment and financial information (if enabled for the product application) of the joint applicant.

This section documents the joint applicant information screen, which captures the relationship of the joint applicant with the bank—specifically, whether they are an existing customer or a new customer. It also details the fields displayed if the option indicating that the joint applicant is an existing customer, is selected.

For information on all other sections that capture the joint applicant's details if they are new to the bank—such as Personal Information (including the sub-sections Basic Information, Identity, and Contact), Employment Information, and Financial Information—please refer to the respective sections labeled as such in this user manual.

Figure 1-15 Joint Applicant Information


Description of Figure 1-15 follows
Description of "Figure 1-15 Joint Applicant Information"

  1. Select Yes, if the Joint Applicant is an existing customer of the bank.

    Figure 1-16 Joint Applicant Information


    Description of Figure 1-16 follows
    Description of "Figure 1-16 Joint Applicant Information"

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 1-15 Joint Applicant Information - Field Description

    Field Name Description
    Is the joint applicant an existing customer of the bank? Specify whether the joint applicant is an existing customer of the bank or not. The options are:
    • Yes
    • No
    Customer ID Specify the banking customer ID of the joint applicant.
    First Name Enter the first name of the joint applicant.
    Middle Name Enter the middle name of the joint applicant. This field is optional.
    Last Name Enter the last name or surname of the joint applicant.
    Date of Birth Enter the date of birth of the joint applicant. The system validates the joint applicant's age on the basis of this field to determine whether the joint applicant's age meets with the minimum age requirement set up for the specific product.
  2. In the Is the joint applicant an existing customer of the bank? field, select the option to define whether or not the joint applicant is an existing customer of the bank.
    1. If you have selected the option Yes, under the Is the joint applicant an existing customer of the bank? field.
      1. In the Customer ID field, enter the joint applicant’s banking customer ID.
      2. In the First Name field, enter the first name of the joint applicant.
      3. In the Middle Name field, enter the middle name of the joint applicant, if applicable.
      4. In the Last Name field, enter the last name of the joint applicant.
      5. In the Date of Birth field, enter the date of birth of the joint applicant.
    2. If you have selected the option No, under the Is the joint applicant an existing customer of the bank? field, click Continue to proceed to the section in which you can enter the joint applicant’s personal information.
  3. Perform any of the following actions:
    1. Click Continue to proceed to the next step in the application.
    2. Click Back to navigate back to the previous step in the application.
    3. Click Scan QR-code anytime to continue on mobile link to continue the application on mobile or tablet device.
    4. Under the kebab menu, perform any of the following actions:
      1. Click Save and Continue Later option to save the application.
      2. Click Continue on Mobile option to continue the application on a mobile device.

Parent topic: Savings Account Application