11 Frequently Asked Questions
This topic describes frequently asked questions related to Corporate Loans.
- Who all can view a nickname that a user has set?
One account can have multiple nicknames set by different users, who have access to that account – however only the logged in user can view the nickname he has set.
- Are nicknames displayed in all places, where an account number is
displayed?
No, Approvers can only view the account number, but not nicknames set by makers. Further Review screens contain the account number (where applicable), but not the nickname.
- Can I initiate full loan settlement and closure of loan account from digital banking platform?
Oracle Banking Digital Experience (OBDX) do not restrict the user from initiating a full loan settlement, provided the configuration is available in the host to calculate final settlement amount and accept the request.
- Can I access closed loan accounts from digital banking platform?
Corporate users can access closed loan accounts from the digital banking platform from the Loan Details screen.
- As a corporate user, what are the loan accounts that I can
view?
A corporate user can view all the accounts that he has access to. This includes the accounts of his primary party as well as those of the linked parties.
- Can I perform repayment of the Loan 24/7, on the Online
Platform?
Financial Transactions, such as repayment of loan will be allowed within the business hours (or the working window of the transaction).