This topic provides the systematic instructions to business user to inquire about the amount due on their credit card, as well as the available and total cash and credit limits, through the Chatbot.

Note:

There is no out of the box integration with any product processor, but as part of implementation credit card module can be integrated with a third party system (Third Party qualified).

To view credit card details:

1. Perform one of the following actions:
   • Type a question to inquire about the amount due on a credit card, and press Enter. For example, “What is amount due on my credit card?” .
   • Tap on the Credit Card Due option in the help menu, and then tap Send.

   Figure 3-14 Credit Card Details - Payment Due

   
   

   
   Description of "Figure 3-14 Credit Card Details - Payment Due "

   
   

   The Chatbot prompts you to provide OTP sent to your registered mobile number for authentication.

2. Enter the OTP received on the mobile and press Enter.
   The application prompts you to select a credit card from the list whose payment is due.
3. Select the credit card.
   The application displays the total amount due on the credit card.

Credit Card Details - Limit of a credit card

To view credit card limits details:

4. Perform one of the following actions:
   • Type a question to inquire about the credit limit of a credit card, and press Enter. For example, “What is the maximum limit of my credit card?”.
   • Tap on the Credit Card limit option in the help menu, and then tap Send.

   The Chatbot prompts you to provide OTP sent to your registered mobile number for authentication.

5. Enter the OTP received on the mobile and press Enter.

   Figure 3-15 Credit Card Details - Limit of a credit card

   
   

   
   Description of "Figure 3-15 Credit Card Details - Limit of a credit card "

   
   
6. Type a question to inquire about the credit limit of a credit card, and press Enter. For example, “What is the maximum limit of my credit card?” .
   The application displays the Available Cash, Total Cash, Available Credit and Total Credit limits of the credit card.

   Figure 3-16 Credit Card Details - Limit of a credit card

   
   

   
   Description of "Figure 3-16 Credit Card Details - Limit of a credit card "

   
   

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 3-5 Credit Card Details - Limit of a credit card - Field Description

   Field Name	Description
   Total Amount Due	Total amount due on credit card.
   Limits
   Available Cash	The available cash limit, on the customer's card.
   Total Cash	The total cash limit, on the customer's card.
   Available Credit	The available credit limit, on the customer's card.
   Total Credit	The total credit limit, on the customer's card.

   The application prompts you to select a credit card from the list whose limits you wish to view.

7. Select the credit card.
   The application displays the Available Cash, Total Cash, Available Credit and Total Credit limits of the credit card.