13.2 Alerts

This topic provides the systematic instructions to view all auto-generated alerts that have been sent to the currently logged-in user.

User is not allowed to reply to the alerts received in his/her mailbox. Number of unread mail count if any will be shown in this section.

To view the alerts:

  1. Perform anyone of the following navigation to access the Mailbox screen.
    • From Corporate Administrator Dashboard, click Toggle Menu, then click Menu and then click Mailbox.

      Under Mailbox , click Alerts.

    • From Corporate Administrator Dashboard, click the Mailsicon, then click Alerts and then click View All.
    • Access through the kebab menu of any other screens available under Mailbox.

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 13-1 Alerts- Field Description

    Field Name Description
    Subject The subject of the alert is displayed against the specific alert record.
    Received The date and time on which the alert was sent is displayed against the specific alert record.
  2. Click on the subject link of an individual message to view the details of that message.
  3. Perform one of the following actions:
    • Click an individual alert to view the details of the alert.

      The details of the alert appears.

    • Click refresh icon to refresh the mailbox.
    • To delete multiple alerts, select the check box (s) against the alert, and click delete icon to delete the alert.

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 13-2 Alerts Details - Field Description

    Field Name Description
    Alerts Details  
    Received Date & Time The date and time on which the alert was received.
    Message The content of the alert.
  4. Perform one of the following actions:
    • Click the delete icon to delete the alert.

      The delete warning message appears.

    • Click Back to navigate back to the previous screen.